Description: Description: Description: Description: C:\Users\pmgray.AD\Documents\FoodHACCP\indexcopynews_files\title2.gif

Job Title: Food Safety Ombudsman Washington, DC


Department: Department Of Agriculture

Agency: Office of the Secretary of Agriculture

Sub Agency: Office of the Under Secretary for Food Safety

Job Announcement Number: OS-11-0026-DE


$105,211.00 - $136,771.00 /year


Thursday, May 12, 2011 to Monday, June 13, 2011




Full-Time  Permanent




1 vacancy - Washington DC Metro Area, DC


Applications will be accepted from United States citizens and nationals.


The Department of Agriculture is a U.S. Government agency whose mission is to provide leadership on food, agriculture, natural resources, and related issues based on sound public policy, the best available science, and efficient management.



The Office of the Secretary directs and coordinates the work of the Department, provides policy direction for all areas of the Department's responsibilities including research, educational and regulatory activities, nutrition, conservation, and farm programs, forestry, and international agriculture and maintains relationships with organizations and others in the development of programs and maintaining liaison with the Executive Office of the President and members of Congress on all matters pertaining to Departmental policy.




CONCURRENT ANNOUNCEMENT: This vacancy is also being announced as vacancy announcement number OS-11-0026-MP. If you are eligible and wish to receive consideration under the merit promoiton announcement, please review that announcement for consideration under Merit Promotion procedures. Note: Applicants must apply separately for each announcement in order to be considered under both procedures.





  • U.S. Citizenship
  • Federal employees must achieve time in grade to qualify
  • Background and/or Security Investigation required.

Back to top  Description:


Additional Duty Location Info:


1 vacancy - Washington DC Metro Area, DC


The primary purpose of this position is to respond to employee concerns related to the humane handling and slaughter of animals and other duties pertaining to the food safety mission as assigned by the Under Secretary. The incumbent performs the following duties:



Specific Duties:



  • Independently establishes a process to collect and resolve confidential complaints and concerns of employees about programs, policies and procedures that may threaten the effectiveness of the food safety mission and are not being addressed in a timely manner in other forums.
  • Works to resolve externally and internally generated problems for which there are no established means of redress of which established means of redress have been unsuccessful and for which failure to resolve the problem threatens the effectiveness of the food safety mission. Seeks to identify solutions that are legal, practical and acceptable. Addresses such issues as complaints from employees regarding the humane handling of animals and coordination of OIG audits of industry appeals of regulatory decisions.
  • Reviews complaints, obtains and impartially reviews patterns of relevant facts, identifies options for resolution, and collaborates with concerned parties and decision-making official(s) for long-term resolution. Facilitates discussion among officials, documents agreements, and tracks timely implementation of agreements.
  • Recommends cross-cutting improvements in programs, policies and procedures to decision-making officials to minimize the recurrence of problems. Develops an annual report to the Under Secretary and the Mission Administrator summarizing problems, resolutions, and recommendations.
  • Represents the Under Secretary or other senior-level officials to the National Partnership for Reinvention (NPR). Plans, designs, and carries out an employee ombudsman program aimed at identifying and facilitating resolution of substantive and administrative program management issues raised by or of concern to employees and citizens as potentially threatening food safety effectiveness.
  • Plans, develops, and implements a program to hear and address employee concerns and complaints that may threaten food safety effectiveness, especially as it pertains to humane handling.
  • Develops and implements program policies, methods, and procedures to address (1) nationwide monitoring of employee concerns relating directly or indirectly to the effectiveness of the mission's food safety regulatory system which includes ready access to the Ombudsman, through union and other employee organization representatives, (2) identification, analysis, and action based on employee concerns that reflect potential shortcomings in food safety effectiveness not heard in another appropriate forum or addressed in a timely manner, (3) resolution of problems and issues, (4) identification of trends in issues and problems, and (5) advocacy of improved communications between employees and management.


Back to top  Description:

Qualifications and Evaluations


Specialized Experience:



Applicants must have one year of specialized experience equivalent to the next lower grade level (GS-13) in the Federal service.  Specialized experience is experience that equipped the applicant with the knowledge, skills, and abilities to perform successfully the duties of the position, and that is in or related to the work of the position to be filled. For this position, specialized experience is experience monitoring and analyzing substantive administrative and program issues pertaining to food safety effectiveness and the humane handling of animals to assure compliance with the humane slaughter law.



NOTE: We recommend that your application clearly show your possession of the specialized experience qualification requirement.



Additional information on the qualifications requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's website at




All qualification requirements must be met by the closing date of this announcement.



There is no positive education requirement for this position.

You must be a U.S. citizen to qualify for this position.

You will need to successfully complete a background security investigation before you can be appointed into this position.

You must meet time-in-grade restrictions by the closing date of this announcement.










  1. Knowledge of food safety policies, structure, functions and practices of the United States' meat and poultry industries sufficient to respond to concerns related to the humane handling and slaughter of animals and to the effectiveness of the food safety mission.
  2. Ability to identify trends in issues and problems and plan and implement an Ombudsman strategy that substantively influences administrative program management policies and procedures resulting in improved employee morale and enhanced mission effectiveness.
  3. Knowledge of conflict resolution methodologies, techniques and approaches to negotiate collaborative solutions to novel, sensitive or highly controversial issues.
  4. Ability to establish and maintain cooperative relationships with staff at all levels and with a wide variety of management officials and others in the private and public sector to effectively influence acceptance and implementation of recommendations and resolve highly controversial issues.



NOTE: We do not require a separate statement responding to the competencies, also referred to as Knowledges, Skills and Abilities (KSAs). However, your resume should clearly show possession of these competencies.




Applicants will be rated using the Category Rating system. If you meet the eligibility and qualification requirements for this position, you will be rated on your possession of the competencies listed above. Based on the extent and quality of your experience (paid and unpaid), education, and training in relation to these competencies, you will be placed into one of the following three categories:

  • Best Qualified - Applicants possessing a background that demonstrates a superior level of possession of all competencies.
  • Well Qualified - Applicants possessing a background that demonstrates a satisfactory level of possession of the competencies.
  • Qualified - Applicants possessing the specialized experience described above and any education or selective factor if also required.

Back to top  Description:

Benefits and Other Info


You may participate in the Federal Employees Health Benefits program, with costs shared with your employer. More info:

Life insurance coverage is provided. More info:

Long-Term Care Insurance is offered and carries into your retirement. More info:

New employees are automatically covered by the Federal Employees Retirement System (FERS). If you are transferring from another agency and covered by CSRS, you may continue in this program. More info:

You will earn annual vacation leave. More info:

You will earn sick leave. More info:

You will be paid for federal holidays that fall within your regularly scheduled tour of duty. More info:

If you use public transportation, part of your transportation costs may be subsidized. Our human resources office can provide additional information on how this program is run.



  • Selectee may be required to serve a one-year probationary period.
  • Additional vacancies may be filled from this announcement.
  • Recruitment incentives may be authorized.
  • A supervisory/managerial probationary period may be required. 



Promotion Potential: This position has no known promotion potential beyond GS-14.


Background Investigation: Employment is contingent upon satisfactory completion of a background investigation and the granting of a federal suitability or security clearance.




If you are a displaced Federal employee, you may be entitled to receive special priority consideration under the Interagency Career Transition Assistance Program (ICTAP) or the Career Transition Assistance Program (CTAP). Eligible ICTAP/CTAP employees within the commuting area must (1) submit documentary evidence of eligibility (a separation notice; a 'Notice of Personnel Action' (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456), (2) submit all required documents specified in the announcement, and (3) be rated in the Well Qualified definition as described above in the “how you will be evaluated section.



All Federal employees are required by PL 104-134 to have Federal salary payments made by direct deposit to a financial institution of their choosing.



Male applicants born after December 31, 1959, must certify that they have registered with the Selective Service System or are exempt from having to do so under Selective Service law, if selected.


The US Department of Agriculture participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

Back to top  Description:

How To Apply


You may submit your resume for this job online by selecting the 'Apply Online' button to the right of this announcement. Please note: your online resume may not be a complete application. Be sure to carefully read this announcement to see if additional information is required and how it should be submitted. If you do not use the online feature, you should send your resume, or Optional Form 612, along with any other required documents to the address shown below.

You must submit your application so that it will be received by the closing date of the announcement.

If you are claiming veterans' preference or eligibility for VRA or VEOA, provide basic eligibility information in your cover letter. You will be contacted to request submission of the DD-214 and, if disabled, an SF-15 with letter from the Department of Veterans Affairs. Tentative five-point preference will be granted to Veterans initially. Full preference will be granted upon receipt of your paperwork.

If you are a current or former federal employee with reinstatement eligibility, you must submit a copy of your last Notification of Personnel Action (SF50) and a copy of your most recent Performance Appraisal.


If you do not have access to the Internet, you are strongly encouraged to visit your library, state employment commission, or a commercial establishment that provides Internet access to apply online. If you must submit documents by FAX, please fax them to 301-504-4883. ATTN: Tashea Brodgins. All faxed proof documents must be identified with applicant's name and vacancy announcement number to receive consideration.  Application materials sent by fax using federal government equipment will not be considered.



Tashea Brodgins
Phone: 301-504-1446

Agency Information:
Department of Agriculture
Do not send mail
Please, call for questions


After the announcement has closed, we will conduct an evaluation of your eligibility and qualifications and determine your ranking. The most highly qualified candidates will be referred to the hiring manager for further consideration and possible interview. We will inform you of your status upon completion of the evaluation process.


Agency Information:

Department of Agriculture
Do not send mail
Please, call for questions

Questions about this job:

Tashea Brodgins
Phone: 301-504-1446

Job Announcement Number:

Control Number: 2268138


Apply Here




Main Page

Description: Description: Description: Description: setstats Copyright (C) All rights reserved under

If you have any comments, please  send your email to