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QA & Food Safety Manager


Corporate - Mendota Heights, MN

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Restaurant Technologies, Inc. (RTI) is the leading provider of highly innovative and value-enhancing bulk cooking oil management services to the food service industry. Our solution is environmentally sound, highly efficient and creates a safer, more productive work environment for restaurant personnel.

With over 18,000 existing accounts we are an established, profitable mid - sized company poised for double-digit growth in the coming year.  We are headquartered in suburban Minneapolis, Minnesota with a growing number of sites strategically located across the U.S. serving over 42 metropolitan markets.

Corporate website:


At RTI, we’ve cultivated an award winning workplace for driven team members who enjoy a fast pace and rapid growth balanced by a flexible and supportive environment.  We’ve earned recognition as a “Top Place to Work,” by the Minneapolis Star Tribune along with The Minnesota Work Life Champions Award while consistently earning a spot on the list of Minnesota’s Fastest Growing Companies. Additionally, we’ve earned numerous awards from our customer base who consider RTI a valued strategic partner.


We serve the leaders in the foodservice industry from the largest national chains to single location independents.  Key national accounts include - McDonald's, Burger King, Jack in the Box, White Castle, KFC, Carrabba's, Applebee's, Chili's, and other leading chains.


This position will lead Food Quality & Food Safety processes and programs for RTI distribution facilities across the nation, including the development, implementation, and ongoing management of a program that is compliant with the Global Food Safety Initiative (GFSI)

Essential Duties and Responsibilities: 

·         Global Food Safety Initiative (GFSI)

·         Identify needs, develop new processes, and implement program at all RTI sites across the nation

·         Develop and maintain all documentation to support new program

·         Long-term management of program

·         Manage third-party audit process

·         Compile results and ensure corrective actions are completed and documented

·         Report results to customers, as required

·         Complete internal audits at all RTI sites across the nation, and certify managers to do the same

·         Manage relationships and, where necessary, improve processes with:

·         QA departments for customers and suppliers

·         Third-party auditors

·         Pest control companies

·         Food Quality & Food Safety training

·         Facilitate training, development, and implementation of quality improvement programs.

·         Develop thorough materials suitable for training of RTI employees

·         Manage process to ensure regular training conducted with all employees

·         Update training materials annually to keep them fresh and relevant

·         Manage compliance with regulatory agencies and programs relative to FDA, HACCP, GMP's, FSMA, GFSI, etc.

·         Manage online FDA registrations for all RTI facilities

·         Improve Crisis Management Program and manage it going forward

·         Handle day to day QA issues:

·         Customers – investigate/compile/assess all complaints, then update processes to improve on-going performance.

·         Suppliers – investigate/compile/assess all issues with incoming product, then coordinate corrective actions to improve suppliers’ on-going performance.

·         Manage product specification documentation with suppliers and customers

·         Work with Supply Chain to improve process for procuring products from a new supplier or existing supplier

·         COA/Receiving specification forms

·         Review third-party audits of suppliers

·         Track, review details of, and follow-up on issues associated with Mock Recalls conducted by RTI facilities. When necessary, conduct further training on mock recall process

·         Travel as required, up to 50% overall and including some full weeks, to lead or participate in any of the duties and responsibilities listed above.

·         Assist with food handling equipment activities:

·         Monitor equipment calibration process/results for compliance and trends.

·         Create equipment reliability report for all customers.

·         Identify equipment reliability trends and assist in identifying root causes

·         Capture and assess results of internal repairs at RTI facilities

·         Assist in management of equipment field tests through test site results tracking. 


·         4 year Bachelor's degree from a college or university in Food Safety, Food Science or other related field.

·         Minimum of 7 years experience in demonstrated leadership in food safety and quality assurance.

·         Experience facilitating food safety and quality related training processes.

·         Possess a thorough understanding of HACCP and SQF.   

·         Extensive travel required, up to 50% overall and including some full weeks, to lead or participate in audits, training, and visits to customers or suppliers.

·         ASQ certification as HACCP Manager/Auditor (or ability to gain certification within a year).

·         Working knowledge of GFSI standards and processes.

·         Six Sigma, TQM, and/or Continuous Improvement a plus.


·         Base Salary plus Bonus potential

·         3 weeks PTO, 6 Holidays/4 Float, Medical, Dental, Vision, 401k, Life, STD/LTD, Flex Spending, and  Tuition Reimbursement

To protect our employees and customers and provide a safe and healthy work environment, new hires are required to successfully complete a Criminal Background Check, Motor Vehicle Record, and Pre-Hire Drug Screen Exam.

RTI, Inc. is an Equal Opportunity Employer, M/F/D/V

Apply Now


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