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International Quality Assurance Manager - Applebee's/IHOP (DineEquity) - Lenexa, KS




Do You Have What It Takes?

Our ideal candidate will have a proven track record in:

The International Quality Assurance Manager is responsible for executing key International food quality and safety initiatives.  This individual will provide technical expertise to the brands in developing specifications, commercializing new products, maintaining quality of existing products, and product improvement.  The International Quality Assurance Manager will also be responsible for International vendor compliance, alternate supplier approval, crisis management, supplier program development, troubleshooting, and handling guest/risk management inquiries.    


Product Commercialization

  • Support the culinary teams for Applebee’s and IHOP and the suppliers in commercializing/identifying new products.  New item development includes, but is not limited to, specifications, labels, nutrition, microbiological testing, formulas, and shelf lives. 
  • Ensure all new products are acceptable (food safety and food quality) for testing and/or launch in the International markets.

Supplier/Product Compliance

  • Manage the development and execution of third party product audit plans on primary Applebee’s and IHOP International products based on volume and signaturability
  • Analyze data, communicate data with suppliers, and work toward continuous improvement as needed
  • Create and maintain an approved products list
  • Work with suppliers on compliance to all specifications
  • Manage product complaints on International products

Supplier/Facility Approval

  • Manage the approval program for International suppliers and facilities

Specification/Formulation Development

  • Write specifications, develop audit templates, and prepare formulations
  • Maintain database of supplier information, audit information, specifications, and formulations as required

Distributor/Facility Approval and Compliance

  • Manage the development and execution of an approval program for International distributors and facilities
  • Manage third party compliance audit program
  • Work with International regulatory agencies


  • Bachelor’s degree required in a scientific discipline including food science, microbiology, chemistry, or dairy, meat or poultry science
  • 5-7 years experience in a manufacturing plant or foodservice chain restaurant; international experience a plus
  • Knowledge of quality systems – GMPs, HACCP, auditing, and specification writing
  • Must be able to maintain a positive attitude under stressful conditions, manage and complete projects independently, and be a team player
  • Strong critical thinking skills, organizational skills, and multi-tasking skills
  • Some travel, including International travel, will be required
  • Master’s degree in related science or business preferred
  • Certified quality engineer or Six Sigma certification preferred
  • Previous experience in a chain QSR or CDR preferred
  • Bilingual candidates preferred


Real Life - Benefits For You

Along with an inclusive environment and great advancement opportunities, we offer a banquet of benefits that will protect your health, ensure your future and provide the tools you need to succeed at work and in life.

  • Competitive Pay
  • Medical, Dental, Vision and Life Insurance
  • Domestic Partner Benefits
  • Flexible Dependent and Health Spending Accounts
  • 401(k) Savings Plan with company matching
  • Paid Time Off – vacation, sick and personal days
  • Employee Assistance Program
  • $75 in Applebee’s Gift Cards each month
  • Business casual dress, and optional jeans on Friday
  • And, all the free soda you can drink at the Restaurant Support Center!

Join Our Team Apply online today.

DineEquity is proud to be an Equal Opportunity Employer, committed to inclusion in the workplace.


As the parent company of the IHOP and Applebee’s restaurant chains, DineEquity is the largest full-service dining company in the world.  DineEquity unites great franchisees, brands and team members to create the world’s leading restaurant company, one guest experience at a time.






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