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Senior Quality Assurance and Food Safety Specialist –
Aramark Philadelphia, PA
LOCATION: Philadelphia, PA POSITION OBJECTIVE:
The Senior Quality Assurance and
Food Safety Specialist will be responsible for providing technical support
and expertise, and strategic guidance to the Safety & Risk Control
department and the organization concerning food safety exposures.
Individual will support Director – Global Food Safety Quality Assurance to
identify current state in the area of food safety and develop and execute
ARAMARK policies, programs and standards on a global basis to reduce food
safety exposures. The Senior Quality
Assurance and Food Safety Specialist will be responsible for supporting the
development of strategic plans and executing tactical plans to drive
continuous improvement and minimize exposure in the area of food safety
quality assurance. Position will be responsible for identifying all
types of food safety exposures and developing and implementing sound food
safety management programs. In
addition, the Senior Quality Assurance and Food Safety Specialist will be
responsible for the management of a
quality assurance program with external service providers and support
ARAMARK’s global quality assurance program through development,
implementation, management and continuous improvement via the ARAMARK SAFE
Management System framework. ESSENTIAL FUNCTIONS: ·
Manage quality assurance review program
which includes third party reviews and Health Department report visibility
with external service providers.
Participate in “shadow” reviews to ensure program consistency. Conduct and/or coordinate 3rd party field-based
food safety assessments to determine adequacy of existing programs,
procedures, tools, etc. Assist Line of Business (LOB) clients in identifying
exposures associated with Department of Health regulations, while assisting
them with regulatory compliance. ·
Develop, execute and maintain a national
strategy for governance, regulatory compliance, and quality assurance
associated with food safety that includes measurement and monitoring to
evaluate effectiveness. Partner with
ARAMARK’s IT team to create and maintain visible quality assurance program
dashboard metrics and reporting system for all levels of management. ·
Support development of field friendly food
safety processes, programs, procedures, enabling systems, and tools to
support ARAMARK’s SAFE Management System and LOB clients. Based on quality assurance and Health
Department observations and LOB client needs, build and communicate ARAMARK’s
global standards as it relates to food safety. ·
Assist LOBs during any alleged foodborne
illness outbreaks, and/or any type of other claims associated with food. Support Director – Global Food Safety
Quality Assurance during crisis management and ARAMARK’s crisis management
team as it relates to food safety, food contamination, etc. Based on learning’s identified during root
cause incident investigation from food safety exposure that result in losses
to the organization; evolve existing programs and systems to mitigate any
potential future risk. ·
Assess training needs associated with food
safety, and develop structured training programs and determine the
appropriate delivery model for required safe food handling training. ·
Collaborate with Supply Chain Management in
determining vendor/supplier approval criteria. Conduct evaluation and
analysis of third party quality assurance reviews for quality, assessor
competency, and regulatory compliance. Establish and maintain a
performance-based relationship with ARAMARK’s Supply Chain Management team to
facilitate third party stewardship meetings to enhance and continuously
improve the quality assurance program.
·
In cooperation with Manager – Business
Development Support and/or Safety & Risk Control Account Executives,
provide support during contract review of new and existing business to
identify food safety system exposures associated with scope of work. ·
Field LOB inquires requiring specific food
safety technical support, including assisting LOBs during any alleged
complaints, regulatory inspections, and resolution of notice of violations,
citations, etc. Liaison between local/state/national
health jurisdictions to be aware of specific requirements and regulatory
trends. QUALIFICATIONS: ·
Bachelor's of Science
(required), food science or other specialized food related field of study (MS
preferred). ·
8+ years professional experience in food safety
required. Experience in management
systems or certified food safety professional designation preferred. ·
Diverse background/experience in addressing all types
of food safety exposures and a proven track record of developing and implementing
sound food safety management programs. ·
A strong understanding of food safety regulations
(US-Required, International-Preferred), and Global Food Safety Initiative
(GFSI) recognized food safety schemes (Dutch HACCP, SQF, BRC, ISO, Global
GAP, etc.). ·
Knowledgeable of ISO 22000 principles (to serve global
clients) is desirable. Working knowledge of quality assurance programs (Six
Sigma, ISO etc) is a plus. Must possess strong communication and consultative
skills with demonstrated ability to assess
potential food safety risks and to propose sound business solutions.
Individual must be client focused with strategic and tactical skills
to support and sustain organizational change around food safety matters. Individual must be able to collaboratively
work across the organization, handle multiple/competing priorities, and solve
problems with certainty in dynamic operational environments. Success in this position will also require
excellent needs assessment skills, project and time management skills,
and ability to develop practical solutions to complex issues. THE COMPANY ARAMARK
is a leader in professional services, providing award-winning food services,
facilities management, and uniform and career apparel to health care
institutions, universities and school districts, stadiums and arenas, and
businesses around the world. The company is recognized as the industry leader
in FORTUNE magazine's "World's Most Admired Companies," and as one
of America's Largest Private Companies by both FORTUNE and Forbes
magazines. ARAMARK seeks to responsibly address issues that matter to its
clients, customers, employees and communities by focusing on employee
advocacy, environmental stewardship, health and wellness, and community
involvement. Headquartered in Philadelphia, ARAMARK has approximately 255,000
employees serving clients in 22 countries. Additional information for ARAMARK
can be found at www.aramark.com. CONTACT INFORMATION:
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