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Food Safety Quality Assurance Manager
Crescent Foods - Chicago, IL


Crescent Foods, Chicago based, premium Halal poultry provider since 1996. Today Crescent Foods is the largest Halal poultry provider servicing retail stores, restaurants, chains, food-service and institutions in the United States. Supplying natural, healthy, fresh, and frozen products to accounts nationwide.
Crescent Foods, is seeking an experienced, Food Safety Quality Assurance Manager, with experience in the meat/poultry/food industry environment, responsible for maintaining all aspects of keeping the plant/production area sanitary and compliant to USDA regulations. A self-starter with strong leadership experience, professional work ethics, and creative problem solving skills. Able to handle legal compliance, customer expectations and coordinate activities in order to meet quality standards.

Position Responsibilities:

  • Responsible for the coordination/scheduling of Quality Technicians.
  • Assures the quality of the product leaving the facilities/warehouses.
  • Creates, develops, implements, monitors, and improves programs designed to monitor and communicate process deviations and assure the quality of the product.
  • Oversees the pest control program.
  • Chairs or participate in Q.A. Council/attends meetings.
  • Procures sanitation, housekeeping and lab supplies.
  • Interfaces with Sales Administration manager and Q.A. council in handling customer and consumer complaints.
  • Interfaces with Customer QA departments.
  • Responsible for Q.A. Micro program and interfaces with outside Labs.
  • Conducts plant GMP inspections.
  • Maintains HACCP plan. Member of HACCP team.
  • Creates, develops, implements, improves and files all QA inspection forms
  • Maintains written QA procedures on file.
  • Assists the Plant Manager in developing the Master Sanitation Schedule.
  • Conducts procedural time studies to maximize Tech performance.
  • Insures effective communication exists between the Techs and the Supervisors to assure product quality.
  • Trains employees on GMPís, HACCP, SSOPís, M.S.D.S. & Allergen controls.
  • Develop and implement systems and procedures to ensure that operations are in compliance with corporate QA standards and policies, and Good Manufacturing Practices
  • Develop and implement systems and procedures to monitor and manage contract manufacturer and vendor Quality, including implementation and monitoring a formal vendor certification system.
  • Develop and implement systems and procedures to ensure that all distributed products meet product specifications, consumer expectations and regulatory requirements.
  • Disposition product and review change control.
  • Identify and address operation and product Quality concerns and improvement opportunities. This includes talking corrective actions and implementing preventative measures as well as facilitating process improvement in the plant.
  • Identify and communicate consumer Quality and safety concerns or trends to ensure prompt resolution.
  • Identify and address training and development needs of department employees to enhance their ability to contribute to the achievement of plant goals.
  • Develop, review and disposition Packaging Specifications, Bill of Material and other operations related documentation.
  • Develop, implement and monitor HACCP & Food Defense programs.
  • Conduct internal and external systems and GMP audits (including follow-up and close-out items).
  • Creates and implements incoming material inspection criteria and procedures.
  • Designs and implements Quality Assurance training programs to key personnel in conjunction with other department managers.
  • Handle assignment of special projects as needed.

Position Requirements:

  • BA or BS or equivalent work experience
  • 5+ years Experience as QA Management in the food industry preferred
  • R & D a must
  • Poultry, Meat, and handling, preparing or cooking background a must
  • Ability to speak and communicate in Spanish, a plus but not mandatory

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