Manager, QA and Food Safety – Calabasas, CA
Position Summary: The Cheesecake Factory is a major player in the popular upper
scale, casual dining restaurant and frozen food manufacturing industry.
We are seeking an experienced Food Safety & Quality Assurance
Manager with experience in performing Audits of restaurants, food plants,
suppliers, vendors, distributors and growers. This is a newly created
position due to growth of our in-house quality assurance and food safety
department. The Manager of QA and Food Safety will assist in
developing, implementing and managing food safety and quality assurance
policies, procedures and processes for the restaurants side of the company.
Key Duties & Responsibilities:
- Reports to the VP of Food
Safety & Quality Assurance and will coordinate projects as needed
and support others within the group.
- Partner with 3rd party auditing
groups to enhance the Cheesecake Factory auditing programs and elevate
the restaurants' compliance with the Food Code and GMP.
- Work closely with CKOMs, ADOs
and AKOMs on quality assurance, food safety, sanitation, pest control,
Health Department inspections and other daily restaurant related issues.
- Maintain constant contact with
the designated QA/FS person in each restaurant on issues related to food
safety, sanitation compliance and various inspection audits.
- Coordinate with the restaurants
and operations on all issues related to Health Department inspections
and corrective actions.
- Develop and maintain database
for various audits by health agencies and 3rd party organizations
conducted in our restaurants and vendors/suppliers to track and identify
any trend that can affect CCF QA and Food Safety program.
- Conduct inspections, as needed,
of current and potential suppliers, processors, packers, produce growers
and distributors to ensure compliance with CCF food safety and quality
assurance standards and specifications.
- Conduct "High Risk"
supplier audits and develop "Best Practices" to ensure CCF
Brands are protected from public health events.
- Develop process improvements
and explore new products/equipment that will help to "Build
in" stronger food safety and quality system.
- Assist in investigating product
quality failure and guest food safety complaints
- Act as a technical support
resource to Restaurant Total Quality systems including recall program
- Collect and analyze supplier,
guest and operator feedback to drive continuous improvements in the food
- Bachelor's degree in Food
Sciences, Chemistry, Biology, Microbiology or related field.
- 5 years experience in food
processing and/or restaurant
- 2-5 years of supervisory or
project/process management experience.
- Strong technical knowledge and
project management skills
- Capable of managing multiple
and complex projects.
- Flexible, team player with the
ability to deal effectively with all levels of management (corporate and
- Must be persuasive, diplomatic,
and possess good problem-solving skills.
more information about our company, go to: . EOE
Primary Location CA-Los Angeles-Calabasas