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Food Safety Specialist (IKEA FOOD)


Philadelphia (Conshohocken)


Restaurant (IKEA Food)

Full Time


To build IKEA FOOD safety in your country together with your colleagues to reach the goal for IKEA FOOD “to help the IKEA store sell more IKEA home furnishings products” and support the IKEA position as the leading home furnishings company. Among other tasks, this involves generating store traffic, converting visitors to customers, contribute to a day out for the whole family, strengthen the low-price profile and the Swedish identity of the IKEA store.

You have overall responsibility in the country for food safety within IKEA FOOD and ensure that IKEA FOOD operates in accordance with legislation and IKEA Food Safety Policy.

ASSIGNMENT (main responsibilities):
v You have the responsibility of coordinating food safety in your country.
v Develop and manage working routines for HACCP within your country.
v Ensure compliance of global IKEA Food Safety policy and adapt it as needed to meet national and local legislation.
v Work in conjunction with the external food safety audit company to ensure all stores are meeting our latest food safety goals. Update the audit and HACCP plan as needed.
v Report country result of external food safety audits to IKEA Food Services AB twice per year..
v Randomly attend external food safety audits.
v Make random and unannounced food safety checks in the stores.
v Organize planned and random microbiological and other product analyses from the stores and report to IKEA Food Services AB.
v Build relationships with relevant national and local authorities, auditors and suppliers.
v Where necessary establish a relationship with external companies to ensure and manage label compliance.

v Support/inform IKEA Food Services AB on current and upcoming national labeling requirements
v Ensure to keep updated and current on upcoming national legislation pertaining to food safety.
v Support/inform IKEA Food Services AB on current and upcoming national food safety legislation.
v Lead by example and coach the Store managers, IKEA FOOD Managers and Team Leaders in the stores to follow up on food safety in the daily work.
v Ensure that IKEA Food Safety training programs,( i.e. e-learning ) are implemented and followed in cooperation with the stores.
v Initiate and develop Food Safety Training and development programs based upon the needs. Cooperate with IKEA Food Services AB, IKEA FOOD Learning & development Specialist and HR.
v Ensure that good practices and good ideas relating to Food Safety are collected and communicated to IKEA FOOD in the stores and IKEA Food Services AB.
v Ensure an effective and efficient information flow, securing that key central information is understood by all IKEA FOOD co-workers. Coordinate the communication between IKEA FOOD in the country, IKEA Food Services AB, Stores and Suppliers.
v Support and advise IKEA FOOD Range & Purchasing Specialist and IKEA Food Services AB on Quality and Environment related issues. These include food safety, allergens, nutrition, labeling, ingredients, etc.
v Support the Range and Purchasing Manager in ensuring that all suppliers are HACCP/ISO/BCI certified or hold other relevant certification.
v Support the Range and Purchasing Manager in ensuring implementation, approval and follow up of IWAY on Purchasing food for national/local suppliers, and report status to IKEA Food Services AB.
v Support the Range and Purchasing Manager in ensuring the complete range is in compliance with National / Local legislation and IKEA FOOD requirements in the areas of Quality and Environment.
v Ensure that all IKEA FOOD co-workers are familiar with CASY (incident reporting).
v Ensure that the IKEA FOOD Management Team knows how to act if an incident occurs through the Emergency Management Team.
v Initiate and follow up on investigations related to incidents concerning national and international range.
v Ensure that all National / Local licenses, related to operating a food service establishment, are in place for the IKEA FOOD business
v Work closely with IKEA FOOD Managers, Kitchen Production Team Leaders, IKEA Food Services AB, Store Managers, external service providers and authorities to ensure a positive development of Food Safety in the country.
v Contribute in the development of IKEA FOOD through participating in international projects and meetings.
v Contribute to the development and implementation of the IKEA FOOD and National Business Plans
• Assume responsibility for projects and tasks as they occur.


• 3+ years IKEA FOOD management and/or work experience or education in the area of food safety.
• Knowledge of the IKEA Concept including our Vision and Business Idea, our Culture and Values and how we create our business advantages.
v In depth knowledge around food quality in general and national food safety in particular.
v Clear understanding of the key audit and follow up tools that can be used to develop the store and the business. These include the Food Safety Audit, Customer Satisfaction Index, Function Review, the VOICE co-worker survey and P&L reports.
• Clear understanding of our key strategies including the long term strategy of IKEA, IKEA FOOD business priorities, and Retail Business Directions, among others.
• Knowledge of relevant IKEA concept guidelines and manuals.
• Knowledge of the IKEA organization and how it works, including matrix partners and networks.
v Able to speak and understand both verbal and written English at Business level.
v Computer literate

v Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers
• Eagerness and desire to understand the IKEA business and customer needs
• Ability to share your knowledge and learning with others
• Good interpersonal, communications, analytical, problem-solving, and organizational skills
• Ability to maintain confidentiality
• Strong attention to detail
v Excellent verbal and written communication skills
• Strong interest in food and food quality.
• Interest in Home Furnishings
v Fluent in English written and verbal skills

o Department: IKEA FOOD U.S.
o Report to: IKEA FOOD Manager U.S.
o Manage: No direct reports
o Work Location: U.S. Service Office
v Travel: National and International travel as appropriately 25%

v Designates Essential Functions




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