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Description
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Key
Focus -
-Implement Technical Requirements
of Business Objectives
-Technical knowledge of products
and customers' applications of products.
-Product Stewardship
-Product quality as it impacts use
and sales of products.
Accountabilities:
-Identification of new products,
new customers and new applications for existing products.
-Customer satisfaction and
education
-Provide technical expertise of
focus area to internal & external customers.
-Work with manufacturing to
maintain quality standards of products in focus area.
-Drive growth based on technical
expertise
-Know how and why customers use
our products
Responsibilities:
-Provide information and samples
to customers to encourage trial use of product, insure success in use, and
safe handling of materials
-Resolve customer product
performance complaints and solve customer related problems.
-Maintain technical relationships
with appropriate contacts at key customers
-Communicate quality technical
issues to internal & external customers.
-Maintain product quality and
customer contact databases.
-Understands the importance of
Health, Safety and Environment issues to the success of our organization.
Accurately assesses the HS&E hazards of the job. Takes aggressive
action to correct unsafe, unhealthy, or threatening environmental
conditions or activities on the job, or in other aspects of life, in order
to prevent accidents. Understands that success is determined by performance
in this area. Develops, understands and follows procedures to assure this
continuous improvement and does not have near misses, incidents, or
accidents.
Identify and properly handle
hazardous waste, which may include proper collection, packaging, labeling,
segregation, storage, use of waste manifest and shipping according to
company procedures and instruction.
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