Manager, Quality Assurance/Food Safety - Emeryville, CA
Jamba Juice - Emeryville, CA 94608
Responsible
for the oversight of key areas of Jamba's Total Quality Management and
Store Food Safety Programs. The scope of this position compasses
various areas including, but not limited to: store unit processes, systems
and vendor management, Jamba's consumer complaint program, specifications
development and HACCP programs.
Creates, enforces and
manages product specifications and programs. Responsibilities include
corporate product and microbiological sampling and monitoring programs. Works
cross-functionally to manage vendor and distribution center management
programs. Contributes to external auditing program with vendors and
distribution centers and store units. Contributes to screening of all Jamba
potential and existing vendors through the existing vendor management
program. Enforces and supports all corporate quality assurance
programs/best practices for the store units. Authors and implements best
practices procedures around product launches and marketing campaigns.
Manages Customer Service, Consumer Complaint and Jamba Store Incident
Quality & Food Safety Programs. Responsible for technical support with
quality, public health and food safety issues. Assist with the training of
store team members on food safety protocols and procedures. Team with
operations to draft and issue effective store communication pertaining to
food safety and quality. Develop food handling SOPs to ensure food safety
and product quality.Â
Successful
management and communication around various programs including: vendors,
distribution centers and customer service and Jamba corporate quality
programs. Â Qualified candidates must possess excellent communication,
cross-functional and computer skills with a sound foundation in sensory
analysis and food technology.
Working knowledge in the following key areas:Â
Microbiology
SOP's GMP's FDA Food Code USDA Requirements HACCP Local Health Department
requirements QSR Operations
Bachelor's
degree in Food Science, or applicable science. Minimum of 5-10 years of
experience in Quality Assurance, and a minimum of 1 year in a supervisory
position
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