Food Safety & QA Manager
Requisition #: rich-00001790
City, State: Buffalo,
Employment Type: Full Time
Work Shift: 1st Shift
What would I be responsible for?
Rich Products Corporation is known around the world as the founder of the
non-dairy segment of the frozen food industry and the leading supporter and
solutions provider to the Food Service, In-Store Bakery and Retail
marketplaces. We are one of the world's premier family-owned food companies
with more than 9,000 associates worldwide.
We currently have a great opportunity as a Group QA & Food Safety
Manager. Please visit our website at www.richs.com/careers to apply for this
position or view other exciting opportunities.
To provide expertise for product quality management and food safety systems
that result in enhanced customer satisfaction and increased profits.
Food Safety & Quality leadership ' Directly leading a team of 5 to 8
direct manager reports and 30 to 50 technologists across multiple
Lead plant QA manager's performance review. Set annual goals/objectives,
assess quarterly/annual performance. Review and approve all candidates for
future open position as a plant QA manager.
Conduct on-going skill assessment analysis of plant Quality Assurance (QA)
managers and plant QA organizations. Coordinate with plant management and
corporate Human Resources (HR) corrective action to rectify identified skill
Develop, implement, and assess the effectiveness/manageability of Rich
Products Corporation (RPC) food safety and quality policies/programs
Partner with the Regional Operations Leader and as an integral member of the
Regional Steering team so as to ensure alignment and implementation of
Quality and Business goals and objectives.
Conduct on-going gap analysis of plant Quality Management Systems (QMS).
Coordinate with plant management corrective action to eliminate identified
Coordinate the development and delivery of quality and food safety training
programs with plant management.
Mentor plant management and associates in quality and food safety management
Drive and lead major Food Safety and Quality capital projects.
Review all major Capital engineering designs for food safety, sanitary or
quality design flaws.
Facilitate multi-functional deployment of quality systems in support of the
Review key in-process and finished product metrics. Review on-going cost of
quality metrics with operations business unit leaders and marketing category
Provide support to business units and customers as subject matter expert in
Coordinate risk analysis and corrective action of food safety incidents
(Class 1, 2, or 3) with plant management and the recall committee.
Respond to external Regulatory / Govt or customer
food safety audits or queries.
Lead Food Safety and Quality portions of all major Integrations and
Build strategic Customer QA to QA partnerships representing RPC interests in
supporting our Customer Intimacy strategic building block.
Lead Customer Issues resolution for recurring customer issues related to
Set strategic direction for QA department by participating on Quality
Active members of PCT (Product category Teams)
Frequent contributors to the following leadership teams (OLT, MLT & SLT).
What do I need to be considered a candidate?
10 years on-the-job experience in quality and food safety systems
5 (min) of the 10 years of experience must be in a decision-making position
(authority to define, execute or control projects/processes and to be
responsible for the outcome)
BS in Food Science or related field
Recommend HACCP certification, FPA/GMA ' SAFE auditor certification,
Six-Sigma Green Belt certification (minimal), & Pest Control Operator
certification (non license)
Prefer experience in Infinity Quality Systems (IQS) software
American Society for Quality (ASQ) certification as a Quality Engineer and/or
Quality Manager a plus
Statistical process control, corrective action and continuous process
Cost of quality analysis experience
Specifications, calibration and process capability experience
Conflict resolution skills
Planning and designing quality projects and procedures experience.
Implementation of quality initiatives experience
Developing, delivering and evaluating quality and food safety training
Project management training
Personal computer skills with ability to use Microsoft Office programs and
Excellent organizational, interpersonal, communication, consensus building
and presentation skills.
Working knowledge of food processing, regulatory requirements, food
preservation, food borne illness, food allergies, pest management, sanitary
design, sanitation and food microbiology.
Working knowledge of a quality system as described in the ISO 9001/2000
The physical capabilities an associate must have to perform the essential
functions of this position are:
Ability to conduct visual inspections
Ability to physically travel interstate and internationally about 30% of the
Ability to climb ladders and enter confined spaces
Ability to drive a car
We are proud to be an Equal Opportunity Employer and invite qualified
candidates to apply. As part of our efforts to provide a safe and productive
environment and hire talented and qualified associates, we maintain a
drug-free workplace and perform pre-employment substance abuse testing and