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Job Description:
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Position Mission:
Implements and maintains the Supplier Certification process to ensure that
Caribou Coffee Company suppliers provide safe and quality raw materials and
finished goods.
Responsibilities Include:
Ensure the safety of new and existing products through Supplier Audits.
Act as liaison and point of contact to Suppliers regarding quality issues
to seek appropriate resolution.
Conduct plant audits for those suppliers seeking to become a supplier in
alignment with Caribous Supplier Certification Program.
Conduct supplier plant audits for those suppliers producing items
categorized as High Risk annually to assure proper programs and compliance
with current Food Safety programs are in place.
Provide written follow up on issues generated prior to and following a
plant audit to resolve.
Ensure supplier has current specifications for products supplied to
Caribou.
Maintain up to date list of certified suppliers and assure all
appropriate paperwork is on file in compliance with FSMA regulations.
Maintain and revise Supplier Certification program as revisions occur
with program or certification changes to suppliers under suspension or
delisting of a supplier.
Provide communications to R&D and Sourcing regarding status of
suppliers when on-boarding or changes are made to their listing.
Assist Sourcing, Brand Communications and R&D regarding labeling
changes initiated by suppliers to assure compliance with labeling laws.
Provide guidance to company owned stores, as necessary, in Food Code
compliance and interpretation.
Monitor pending regulation changes in USDA and FDA compliance; identify
and communicate with suppliers to assure compliance.
Partner with international team to understanding compliance requirements
of products to be sold internationally.
Support the introduction of new products by establishing product
specifications that address incoming finished products, plant manufacturing
and handling criteria
Assure adequate flow of new products and ideas meet Caribous Food Safety
planned objectives by providing food safety and quality expertise during
pilot and initial production run.
Provide regulatory expertise and guidance to R&D, Sourcing and Marketing
as part of product introductions to assure compliance with current Food
Labeling and Federal Regulations requirements.
Provide time to industry, community or government to enhance Caribous
image and presence in the industry.
Follow standard work, work safely, and attend required personal safety
training.
Participate in training related to our products to enhance understanding
of Caribous products and culture.
Create a working relationship and climate to attain and maintain a high
level of executive and employee morale.
Establish by the first of each year a well-defined operational plan for
the Supplier Auditor that meets the Corporate and Division strategic goals.
Establish budget requirements for the Supplier Auditor function and
present to the Director, Corporate QA as a part of the budgeting process.
Provide QA support by attending and participating in appropriate business
channel meetings and/or conference calls.
Education/Training/Experience:
Bachelors degree in Food Science or a related field required.
5+ years experience in Food Industry required.
Working knowledge of microbiological issues relating to the Food
Industry, FDA and USDA facilities required.
Ability to travel up to 60%.
Previous experience as a Supplier auditing programs in SQF, AIB or
similar a plus.
Required Skills, Knowledge and Abilities:
Expert understanding of emerging and current regulations applicable to
Caribou products.
Knowledge in Food Safety and/or Food Science.
Ability to train and mentor others.
Excellent communication skills, ability to simplify complex issues.
Ability to leverage knowledge and expertise to represent Caribou.
Ability to leverage sound Food Safety principals to problem-solve.
Experience in or knowledge of all applicable food industry related
quality systems.
Strong attention to details, organized, and problem solving skills.
Self motivated with ability to multi-task.
Excellent Computer skills required; Microsoft Excel, Microsoft Word, and
PowerPoint.
Physical Demands:
The physical demands for this position are sits, stands, bends, lifts, and
moves intermittently during working hours. These physical requirements may
be accomplished with or without reasonable accommodations.
The duties of this position may change from time to time. Caribou reserves
the right to add or delete duties and responsibilities at the discretion of
Caribou or its managers. This job description is intended to describe the
general level of work being performed. It is not intended to be
all-inclusive.
Caribou Coffee is proud to be an Equal Opportunity Employer.
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