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Quality Manager - Food Safety – Waterbury, VT Job
- Administration Primary Location
- USA-Vermont-Waterbury Business Organization
- Green Mountain Coffee
Roasters, Inc. Schedule
- Full-time Description
The Quality Manager – Food
Safety will manage the compliance with standards in policy, process, and
specifications for assurance of all food safety regulatory standards
(including FDA, USDA, State and Local), as well as the food safety requirements
of specific customer relationships. This role is responsible for the parts of
our Quality Management System that ensures continuous improvement to satisfy
Food Safety requirements utilizing GFSI guidelines, and supports our
leadership in the specialty beverage industry. SUPERVISORY
RESPONSIBILITIES:
Shall manage the Food Safety resources (Multi-Site SQF Practitioner and
Internal Auditor). Collaborate with
the manufacturing sites and provide leadership for the development,
implementation, verification and validation and continual improvement of our
Food Safety systems, HACCP Programs and Food Defense Plans utilizing the
guidelines of GFSI and SQF Certification and the FDA. Act as the
subject-matter resource for the relationship with the FDA and other regulatory
entities. Collaborate with
colleagues in Quality Systems, and Materials & Suppliers Quality
functions to continually improve our capacity and capability to ensure
product meets specifications, process control yields, scrap reduction and
commercialization efficiency without compromising food safety. With the sites’ SQF
Practitioners, develop and manage the necessary knowledge, proficiency and
best-practice adherence to standards to support SQF compliance. Host 2nd
party and 3rd party food safety audits, in collaboration with Plant QA staff.
Influence the
performance of the Plant Quality Assurance teams toward adherence to Food
Safety standards, compliance with requirements, and support continual
improvement. Provide auditor
resources to the Multi-Site Internal Quality Audit Teams as well as conduct
food safety audits of manufacturing sites. Report to Management on status and
progress of Plant compliance to standards. Take a lead role in
the Stock Recovery and Recall processes, including Traceability and any Food
Registry events. Functionally collaborate with the Quality Systems
specialists assigned to the product category teams to ensure strong bilateral
communication and consideration of food safety standards in portfolio
management and innovation. Champion the education and training of personnel
on Food Safety Management System practices and standards. Support
the Customer Complaint system by providing subject matter expertise to issue
resolution for claims of a food safety nature. Properly hire,
train, motivate and evaluate staff. Ensure highest levels of performance are
met. Provides leadership to the Food Safety Teams and partnership
cross-functionally. Effectively
communicate across the organization with all executive levels and operational
management to ensure the quality organization is meeting the goals and
objectives of the SCBU. Qualifications
BA, BS in a relevant
discipline Minimum of 7 years
of a progression of quality management responsibilities and leadership in a
complex multi-site food manufacturing environment. Demonstrated strong
abilities in the areas of: Corporate Social Responsibility, Quality
Management Systems and applications (ISO 9001, Lean, Six Sigma, GFSI, etc.),
food regulatory and microbiology. Demonstrated
Project Management experience as Project Leader and cross-functional team
participant. Demonstrated skill
to persuade/influence directly and indirectly-both internally and externally
to the function. Advanced analytical
and problem solving training & skills High interpersonal
and stakeholder engagement skills. Advanced
facilitation and communication skills. Experience with
PeopleSoft or similar ERP systems Ability to uphold
Safety standards, participate in Continuous Process
Improvement on the job, and follow our Manufacturing best practices. Ability to get
along with others, be punctual, and follow instructions. Ability to follow
GMCR policies and procedures as well as our Operating principles. Responsible for
coordination, evaluation, and continuous improvement of the department/team
and creating a positive climate where people want to do their best. Carries out
supervisory responsibilities in accordance with the organization's
Principles, policies and applicable laws. Accountable for
communication, interviewing and hiring, training employees; planning,
assigning and directing work, leveraging team and individual strengths,
managing performance; rewarding and disciplining employees; addressing
complaints and solving problems to ensure high performance results. PHYSICAL
REQUIREMENTS/WORKING CONDITIONS: Predominately sedentary light office
position with high frequency of keyboarding/computer work required (67% -
100% of the workday). Travel requirements 25-30% |
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