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ASSISTANT LABORATORY MANAGER
GRAND PRAIRIE, TX
JOB
SUMMARY
The
function of this position is to assist in the supervision of laboratory
operations with emphasis on microbiological and chemical techniques,
including processes, quality control, reporting, and interpretation of
results. The Assistant Laboratory Manager will have frequent contact with
the laboratory client base as well as Area Supervisors and Corporate
Quality Supervisor to assist the Laboratory Manager in the daily laboratory
functions.
ESSENTIAL
RESPONSIBILITIES
· Supervise laboratory operations
to maintain quality and efficiency
· Participate in laboratory
scheduling
· Ensure that
aseptic/microbiological and sound chemical techniques are applied to the
daily workload
· Ensure the technical accuracy
and quality, of laboratory results and final report generation
· Participate in laboratory
personnel training, reviews, and goal setting/personal growth, in
particular for microbiology departments
· Provide feedback with regard to
placement of laboratory personnel in appropriate laboratory areas to ensure
efficiency and staff success
· Report concerns of equipment
failures and non-compliance of supplies and reagents
· Participate directly in quality
control procedures and documentation to support compliance timeliness and
compliance with ISO 17025 guidelines
· Participate as an interface for
the laboratory client base, particularly related to communication of
results
· Participate in non-routine
projects as delegated by the Laboratory Manager
· Participate in the process of
final report summary for shelf-life evaluations and food borne illness
reports
· Independently pursue and have a
working knowledge of processes, procedures, or techniques in accordance
with the Food Safety Net Services Methods Manual, Quality Manual, Chemical
Hygiene Plan, Safety Manual, and approved laboratory procedures
· Maintain a high degree of
technical competence by reading scientific journals, attending professional
workshops, and being aware of food industry issues and trends.
· Perform other duties as assigned
· Provide guidance to Area
Supervisors to ensure that laboratory processes are managed with the
highest quality and efficiency
· Provide recommendations of staff
schedules in collaboration with the Area Supervisors to the Laboratory
Manager
· Request training and re-training
for laboratory staff
· Encourage increased working
knowledge of procedures by laboratory staff
· Periodically review and visually
audit laboratory staff to ensure compliance with methods
· Authority to write and deliver performance
reviews in collaboration with the Laboratory Manager
· Alert Laboratory Manager of need
for repair services for malfunctioning equipment as well as request new
equipment with the proper price quotations
· Isolate needs for any retests of
client samples based on quality control concerns or abnormal results
· Communicate directly with
clients on laboratory results
· Authority to approve final
analytical reports and stop delivery of results based on abnormal values
· Approve Pathogen Log entries and
participate in client communications in collaboration with the Laboratory
Manager
· Travel is required and at the discretion of
management
OTHER DUTIES
· Perform other duties as assigned
SUPERVISORY
RESPONSIBILITIES
Directly supervises
employees. Carries out all responsibilities in accordance with the
organization's policies, standard operating procedures and best practices.
Ensures compliance with all applicable laws and regulations at all times.
Responsibilities includes interviewing, hiring, training and mentoring
employees; evaluate performance of assigned personnel, monitor performance
action plans for employees, improve operational efficiencies by focusing on
customer service and maximizing production and profit; will direct work
flow; maintain harmony in the workplace and professional business demeanor
at all times.
MINIMUM
QUALIFICATIONS
· BS degree in Microbiology,
Chemistry, Food Technology, or related field
· Post Graduate degree or graduate
level courses in Microbiology, Chemistry, Food Technology, or related field
preferred
· Experience in a microbiological
and/or chemical testing environment
· Three years
experience in a commercial food-testing laboratory
· Or equivalent combination of
education and experience
KNOWLEDGE,
SKILLS, and ABILITIES
To perform the job
successfully, an individual should demonstrate the following:
· Analytical
- Synthesizes complex or diverse information; Collects and researches data;
Designs work flows and procedures
· Design
- Generates creative solutions; Uses feedback to modify designs;
Demonstrates attention to detail
· Problem
Solving - Identifies and resolves problems in a timely
manner; Develops alternative solutions; Uses reason even when dealing with
emotional topics
· Project
Management - Develops project plans; Coordinates projects;
Manages project team activities
· Technical
Skills - Strives to continuously build knowledge and
skills; Shares expertise with others
· Customer
Service - Manages difficult or emotional customer
situations; Responds promptly to customer needs; Meets commitments
· Interpersonal
Skills - Focuses on solving conflict, not blaming;
Maintains confidentiality; Keeps emotions under control
· Oral
Communication - Speaks clearly and persuasively in positive
or negative situations; Listens and gets clarification; Demonstrates group
presentation skills; Participates in meetings
· Written
Communication - Writes clearly and informatively; Varies
writing style to meet needs; Presents numerical data effectively; Able to
read and interpret written information
· Teamwork
- Balances team and individual responsibilities; Exhibits objectivity and
openness to others' views; Puts success of team above own interests; Able
to build morale and group commitments to goals and objectives; Supports
everyone's efforts to succeed
· Visionary
Leadership - Inspires respect and trust; Provides vision
and inspiration to peers and subordinates
· Change
Management - Communicates changes effectively; Builds
commitment and overcomes resistance
· Delegation
- Delegates work assignments; Matches the responsibility to the person;
Gives authority to work independently
· Leadership
- Exhibits confidence in self and others; Inspires and
motivates others to perform well; Gives appropriate recognition to others
· Managing
People - Includes staff in planning, decision-making,
facilitating, and process improvement; Makes self
available to staff; Solicits and applies customer feedback (internal
and external); Fosters quality focus in others; Improves processes,
products, and services; Continually works to improve supervisory skills
· Quality
Management - Looks for ways to improve and promote quality
· Business
Acumen - Understands business implications of decisions;
Displays orientation to profitability; Aligns work with strategic goals
· Cost
Consciousness - Works within approved budget; Contributes
to profits and revenue; Conserves organizational resources
· Diversity
- Demonstrates knowledge of EEO policy; Educates others on the value of
diversity; Promotes a harassment-free environment
· Ethics
- Treats people with respect; Inspires the trust of others;
Works with integrity and ethically; Upholds organizational values
· Organizational
Support - Follows policies and procedures; Supports
organization's goals and values
· Strategic
Thinking - Develops strategies to achieve organizational
goals
· Judgment
- Exhibits sound and accurate judgment; Makes timely decisions
· Motivation
- Sets and achieves challenging goals; Demonstrates
persistence and overcomes obstacles
· Planning/Organizing
- Uses time efficiently; Organizes or schedules other people and their
tasks; Develops realistic action plans
· Professionalism
- Approaches others in a tactful manner; Reacts well under pressure;
Accepts responsibility for own actions; Follows through on commitments
· Quality
- Applies feedback to improve performance; Monitors own
work to ensure quality
· Quantity
- Strives to increase productivity
· Safety
and Security - Observes safety and security procedures;
Reports potentially unsafe conditions
· Adaptability
- Manages competing demands; Able to deal with frequent change, delays, or
unexpected events
· Attendance/Punctuality
- Ensures work responsibilities are covered when absent
· Dependability
- Follows instructions, responds to management direction;
Takes responsibility for own actions; Commits to long hours of work when
necessary to reach goals
· Initiative
- Seeks increased responsibilities; Takes independent
actions and calculated risks; Looks for and takes advantage of
opportunities
· Innovation
- Displays original thinking and creativity; Generates
suggestions for improving work
Language
Skills
· Ability to read, analyze, and interpret general
business periodicals, professional journals, technical procedures, or
governmental regulations
· Ability to write reports, business correspondence,
and procedure manuals
· Ability to effectively present information and
respond to questions from groups of managers, clients, customers, and the
general public
Mathematical
Skills
· Ability to work with mathematical concepts such as
probability and statistical inference, and fundamentals of plane and solid
geometry and trigonometry
· Ability to apply concepts such as fractions,
percentages, ratios, and proportions to practical situations
Reasoning
Ability
· Ability to solve practical problems and deal with a
variety of concrete variables in situations where only limited
standardization exists
· Ability to interpret a variety of instructions
furnished in written, oral, diagram, or schedule form
Computer Skills
· To perform this job successfully, an individual
should have knowledge of LIMS and Microsoft Office Products software
PHYSICAL
DEMANDS
The physical demands
described here are representative of those that must be met by an employee
to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to
perform the essential functions.
· Regularly required to stand, sit, walk, use hands
and arms, talk and hear
· Occasionally lift up to 25 pounds
· Color vision and depth perception
WORK
ENVIRONMENT
The work environment
characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to
perform the essential functions.
· Potential exposure to odors, fumes, airborne
particles, hazardous chemicals, and microbiological pathogens
· Noise level varies from quiet to loud
· Temperature varies from hot to cold
· Interactive and fast-paced team oriented tasks
SAFETY:
· Required to wear appropriate protective clothing
· Required to use appropriate protective equipment
· Responsible for the safety of oneself and others
working within their area
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