12-0261
Post Date	7/25/2012
Title	Quality Management Specialist - Food Safety (50)
City	Houston
State	TX
Description	The Quality Management Specialist (QMS) is a position on the Operations team reporting to the District Manager. The QMS conducts audits that measure conformity to established regulatory, industry and proprietary brand standards for clients in the restaurant, hotel, supermarket and health care industries. In many cases, the QMS uses best practices and experience to work with a client in a way that goes past auditing and addresses root cause and business solutions. Responsibilities Include  Performing food safety and brand standards audits in retail settings, including restaurants/food service and supermarkets  Consulting with clients on issues observed during inspections  Developing and maintaining client relationships  Facilitating communication of food safety and brand standard information to clients  Utilizing problem solving and judgement to provided clients with ways to solve concerns and avoid future problems  Educating clients regarding issue resolution, the science of why problems occur and best practices to avoid problems  Understanding quality and flavor profiles, including tasting, that go beyond manuals and written analyses  Observing cooking, preparatory processes and clean-up to ensure proper practices, safety and customer satisfaction  Evaluating, in a direct manner, customer experiences with clients  Promptly completing and submitting assigned reports  Consistently traveling daily throughout the assigned territory - The QMS must maintain a service vehicle and service equipment in excellent condition  Overnight travel in the region is required; Up to 50% or 10 days a month  Weekend and evening work will be required
Requirements	Position Requirements Degrees and Experience Must have at least 1 of the following:  Bachelor's degree in a Science  Bachelor's degree with at least two (2) years experience in food related work  Associates degree with at least four (4) years progressive experience in food related work  High School Diploma/GED and at least five (5) years progressive experience in food related work Also required:  A valid driver's license and good driving record; No more than three (3) minor violations and no major violations in the last three (3) years - This will be verified upon offered employment  Excellent computer skills - Proficiency in Microsoft Office tools is required  This position requires overnight travel; Up to 50%. Candidates must be willing to travel by car on a daily basis and by plane as needed Desired Skills and Experience  Experience in Auditing, Inspections and Quality Assurance a plus  ServSafe, CP-FS, REHS/RS Certification(s) a plus  Consistent travel experience in a current or previous position a plus  Strong verbal and written communication skills  Candidates must be well organized and comfortable working independently  Strong technical knowledge of food safety is preferred The Steritech Group, Inc. is an Equal Opportunity/Affirmative Action Employer
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