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As a part of the Mars family, The Nutro Company has more
than 80 years of experience creating great-tasting, nutritious pet
foods. We understand that your pets aren't just companions-they're
important members of your family. NUTRO® is a global brand of
super-premium, natural pet food products sold exclusively in Pet
Specialty stores. Natural Choice® food for dogs is the largest
brand in the NUTRO® portfolio. As the #1 Selling Brand of Natural
Dog Food in the Pet Specialty segment, Natural Choice® delivers
targeted natural nutrition solutions to feed a lifetime of health and
happiness.
Purpose of Role:
This role provides both strategic and operational
direction and leadership for quality & food safety throughout the
entire Nutro business pipeline from vendor to consumer. This position
is accountable for Quality and food safety in the global Nutro business
and ensures that all products shipped to consumers are processed,
packed and handled to specification. Having only been acquired by Mars
in 2007, the Nutro business does still lag behind in compliance to Mars
quality systems and standards. This position is critical for driving the
change agenda on quality for Nutro. This position is a member of the
Nutro R&D leadership team and is seen to be a potential successor
for the VP R&D.
Principal Accountabilities
- Leadership of the
x-functional quality transformation in the Nutro business through
identification and implementation of state of the art quality (and
supply) procedures, equipment and standards (factory network and
related functions within our pipeline from vendor to consumer)
- Ensures compliance to
Mars global quality standards and quality systems
- Contribution to
improvement of Mars global quality standards, systems and best
practices (in a specific field of expertise)
- Management of operational
quality & food safety in the Nutro factory network (via the
site quality teams)
- Accountable for product
hold & release process & decisions.
- Incident Management and
follow through, implementation of corrective actions
- Management of the vendor
assurance function as our extended arm into the raw and pack
material supply chain (forward quality management)
- Management of a rigorous
process around consumer complaints and implementation of
corrective actions
- Ensures that 3rd
party suppliers to the Nutro business work in line with expected
quality standards
- Recruitment, training and
development for the quality & food safety and vendor assurance
function in Nutro
- Represents Nutro in the
global quality community
- Leads the periodical
quality reporting and drives continuous improvements and
corrective actions
- Provides technical risk
assessment to R&D VP
Key Functional Skills/Knowledge
- Proven track record in
driving a significant transformation and changes in quality
systems within a complex business environment
- Proven track record in
effectively leading the quality function in a diverse and complex,
quality driven business environment
- Demonstrated excellence
at building relationships and leading and motivating others across
business functions
- Demonstrated ability to
deliver excellence in the execution of x-functional business
activities
- Demonstrated excellence
in people management
- Excellence in
Understanding of Quality systems, standards and procedures in FMCG
businesses
- Comfortable to drive
actions against the odds and resistance in an organization
- Demonstrated skill to
make uncomfortable calls in a tough business situation
- Strong working knowledge
of food science, health and nutrition, food manufacturing
processes, quality assurance principles and ingredient supply
market
- Intellectually curious to
find and develop new opportunities in existing business situations
Advantageous:
- Working experience in or
technical know-how of petfood industry
- Working knowledge of the
regulatory and statutory environment for food/pet food in the US
Decision Making Authority and Impact
- Decides about quality
systems and quality standards in Nutro
- Decides about product
hold & release in Nutro
- Decides about cleaning
and sanitation regime in Nutro
- Decides about incident
management conclusions and follow up actions in Nutro
- Decides about people
hiring and development in the Q&FS function in Nutro
- Decides about vendor
assurance and raw material procedures and standards in Nutro
 Key
Experiences
- Minimum of 5 years of
team leadership experience in a large quality role in FMCG
environment (> 500 MUSD turnover)
- Minimum of 7 years in
developing, implementing and working with quality systems and
standards in a complex business environment
- Minimum of 3 years of
experience in a global business environment
Desired Education
- Food Science,
engineering, chemistry or equivalent Master degree required
People Responsibility:
This role does currently lead a team of 12 people:
6 direct reports, 6 indirect reports:
- 1
Central Quality Manager
- 3 Site
Quality Manager with 3 Site Quality Technicians (one per site)
- 3 Vendor
Assurance Scientists/Senior Scientists (Raw Material and Packaging)
- 2
Quality Systems Scientists Scientists
Apply
Here
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