Director Quality Assurance –
At Panda we all share a common mission:
"deliver exceptional Asian dining experiences by building an organization
where people are inspired to better their lives." We invest in our people
because great people run great operations that will exceed our guests'
expectations. Talk to any of our associates and you will experience a culture
dedicated to its mission and our five fundamental values - Proactive,
Respect/Win-Win, Growth, Great Operations, and Giving. Panda Restaurant Group
includes the original Panda Inn fine dining restaurants, Panda Express, our
fast casual Gourmet Chinese concept, and Hibachi San, our Japanese grill
concept. The family owned and operated company is still run by founders Andrew
and Peggy Cherng. Same store sales have increased
every year since 1996 with total sales in 2007 in excess of $1 billion. Panda Express
added 170 new locations in 2007 throughout the
Responsibilities:
- Lead team to develop, implement and
execute effective quality management systems in relationship to all Panda
business lines including Panda Express, Panda Inn and Hibachi San.
- Establish effective communication
vehicles and partnerships with key internal and external stakeholders to
ensure effective delivery of business goals.
- Solidify infrastructure for
supplier and distribution channels in order to minimize potential risk and
ensure continuous delivery and monitoring of quality performance.
- Formalize supplier audits and
random sampling of purchased goods and distribution chains.
- Advise current and new suppliers on
improving quality performance and reducing costs and risks.
- Implement and maintain highly
effective restaurant level Food Safety program.
- Manage QA team and serve as
executive liaison to departments including Marketing and Operations.
Requirements include:
- Education: BS in food science, Biology or related fields
- Experience: 10-15 years of corporate QA leadership
experience. Restaurant background is a plus.
- Knowledge:
- Strong technical knowledge of Quality,
statistics and the systemic application of these principles
- Solid understanding of systemic
effects of changes to operating processes within the restaurants
- Ability to apply QA and Food
Safety principles to real world problems in the restaurant
- Knowledge of food factory
operations
- Thorough knowledge of HACCP, FDA
guidelines etc.?
- Skills:
- Project management - demonstrated
ability to develop efficient planning methodologies and effective
utilization of resources to achieve high value results
- Analytical - capable of
assimilating large quantities of data, sorting relevant facts from
background noise, and provide concise, cogent descriptions of situations.
- Leadership - proven track record
of building effective teams and performance management.
- Flexible - able to adapt to
rapidly changing situations and priorities. Comfortable
manipulating concepts to fit new situations.
- Consistent - maintain repeatable
systems that function consistently over time.
- Communication - capable of
delivering challenging/constructive feedback to suppliers or internally
and maintaining steady direction yielding right results quickly.
- Collaborator - ability to
influence individuals across diverse functions to gain support and meet
established objectives.
.
Panda Restaurant Group is an Equal
Opportunity Employer
To Apply for this position, please CLICK HERE
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