QA / Food Safety Manager - Dallas, TX


Job Title:


Quality Assurance / Food Safety Manager

Job Number:





Dallas, TX


Innovation, creativity, strategy – they’re an essential recipe to any winning business. But at Brinker International, it takes something more. The key to our culture and billion-dollar business is hospitality.

Passionate about entertaining people and their ideas? Ready to go above and beyond in making every guest welcome at our table? Dedicated to setting the bar high --- and then championing your past successes? Then let Brinker International, an award-winning leader in casual dining, treat you to a rewarding opportunity at our world headquarters.

Manage and coordinate supplier and distributor Quality Assurance programs for assigned products and suppliers.  May also have restaurant brand responsibility, depending on candidate.

Key Performance Elements/Essential Functions
·          Inspect, audit and approve supplier facilities and systems including manufacturing, storage and distribution sites and equipment for assigned products.  Thoroughly inspect production processes, adherence to GMP guidelines and Brinker product specifications and standards.

Based on inspections, outrun reports, monitoring and other materials, identify and/or make recommendations for continuation or change in supplier programs to ensure continued improvement and approval status for assigned suppliers and products.

Design, implement and manage the product assessment process for assigned products to ensure that all products are routinely assessed for the physical, chemical, organoleptic and/or microbiological analyses per specified parameters and frequenciesEnsure that all suppliers and distributors have annual third party sanitation facility audits, recall programs and all relevant food safety and product quality programs
·         Develop, implement and maintain the product recall program for assigned suppliers.  Conduct mock recalls on a scheduled basis with all Brinker restaurants.

Ensure that all new products, procedures, equipment and/or supplies meet appropriate food safety and quality criteria
Ensure the development, and documentation is completed for the comprehensive specifications for all assigned products.
Develop suitable evaluation parameters and criteria, microbiological and chemical, for all assigned products.
·         Identify, develop, and implement product related quality, food safety and training needs with assigned suppliers.

Coordinate/help resolve product-related problems with suppliers/distributors/restaurants. 
Develop and maintain good supplier/distributor relationships towards improving quality standards.

Manage outside services to inspect Brinker suppliers for compliance to brand and regulatory food safety requirements and use information to determine specific focus for improvements

Develop and/or participate in programs with FDA, USDA, state and local Health Departments to allow Brinker brands to better meet regulatory food safety requirements.

Ensure that new products, procedures, equipment and/or supplies meet appropriate food safety and quality criteria.
Manage Total Quality Assurance Program including safe food handling practices at restaurants and supplier quality assurance responsibilities including Development of Product Specifications, Performing Manufacturing Audits, Development of Process Programs/Controls, Resolving Hotline Calls, Resolving Product Issues, Approving Potential Suppliers, Ensuring Supplier Compliance to Brinker requirements, and Performing Product Assessments,
Liase with Brand Restaurant Operations and manage communications between Operations and Quality Assurance.


4 year college degree or equivalent in Food Science, Meat Science, Biology or other science equivalent.
Requires both Food Safety Manager Basic and Trainer Certification eligibility and/or attendance in progress.
Certified Food Safety Professional recommended.
Registered Environmental Health Specialist preferred.

5+ years Quality Control/Quality Assurance experience within a multi-unit food service organization, or in a food manufacturing capacity, is required.
Previous supervisory experience preferred.
Strong food service background required, preferably with a casual dining restaurant chain a plus.
 General Knowledge/Skills/Abilities: 

Budget/Cost Control- general understanding of QA/procurement budgeting and cost control functions, with ability to perform complex budgeting/cost control processes.

Presentation Skills- ability to make clear, concise and convincing business presentations that will have high level impact with executive and senior level management.

Analytical- ability to independently perform complex analysis of supplier performance and/or brand needs.

Communication Skills- excellent verbal and written communication skills, including technical writing.

Organizational Skills- excellent people skills and good organizational skills.

Judgment/Decision Making- basic ability to make appropriate business judgment and recommendations independent of supervisor.

Problem Solving- basic ability to work through problems without supervisor input.

Computer Skills- working knowledge of Microsoft based software, including Excel, Word, etc.

Other- ability to elicit internal and external support; good interpersonal skills; ability to work under pressure and short time lines, prioritizing multiple projects with various deadlines simultaneously, as well as attention to detail with accuracy.
 Special Technical Skills- must possess special technical knowledge and skills as detailed in job description.
Position Specific Experience/Knowledge/Skills/Abilities 

Ability to supervise individuals to manage a Total Quality Assurance Program
General knowledge regarding food safety, HACCP and federal, state and local regulations governing food products and restaurants is required.
Solid understanding of restaurant operations, and procedures is a plus.

If you’re a professional who delivers on your promises – and promises to add value to every action you take; if you value diversity in people and their perspectives; and challenge yourself with worthwhile risks, then discover a fresh new way to think about business and your career with Brinker International.

We’re a global company dedicated to acting locally. We do more than work well together. We play together, as well. From making every meal – and person’s contributions – unforgettable, savor our blend of opportunity and rewards, and join us in serving the world a great taste of life.

All Brinker International corporate positions are based in Dallas, Texas. Click here to visit: to learn more and apply today.

Brinker International is proud to be an Equal Opportunity Employer, committed to workplace diversity.


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