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Quality Assurance Manager (food, plant) (Job Number: YOR00109) – Yorkville, IL


The Wrigley Company is a recognized leader in confections with a wide range of product offerings including gum, mints, hard and chewy candies, lollipops and chocolate. The company has operations in more than 40 countries and distributes its world-famous brands in more than 180 countries. Three of these brands - Juicy Fruit®, Wrigley's Spearmint®, and Altoids® - have heritages stretching back more than a century. Other well-loved brands include Orbit®, Extra®, Starburst®, Doublemint®, Skittles®, Freedent®, Airwaves®, Life Savers®, Eclipse®, and Winterfresh®. Wrigley is headquartered in Chicago, Ill., and operates as a subsidiary of Mars, Incorporated, a private, family-owned company founded in 1911. Mars, Incorporated is one of the world's largest food companies, generating global revenues of 30 billion dollars annually and producing some of the world's leading brands in six segments that include Chocolate, Drinks, Food, Petcare, Symbioscience and Wrigley.

Position Summary:

The Quality Manager directs and manages the Quality Assurance Program in accordance with Company policy and government regulations to promote the manufacture of high quality products.

The Quality Manager provides leadership by facilitating the factory’s adherence to the product quality standards and specifications set forth by Innovation-Research and Development, to ensure the consumer receives the highest quality product each and every time.

The Quality Manager will have authority for Quality and Food Safety decision making in the Yorkville factory. The Quality Manager shall provide recommendations for Risk Management and Risk Mitigation for all product Quality and Food Safety related issues. The Quality Manager will always follow the Five Principles whenever making decisions or recommendations. "The Consumer is our boss, Quality is our work and value for money is our goal" is the guideline for all quality related decisions. Protecting the Consumers, the Brands and the Company will be considered in the event of any decision or recommendation. The impact of the decisions should be considered high importance and can influence and impact the Consumers, the Brands and the Company.

Major Responsibilities:

1. Provides effective leadership and manages all activities of the Quality Assurance Department.

2. Assures the development, implementation, and verification effectiveness of quality systems affecting all aspects of manufacturing and wrapping operators.

3. Responsible for reviewing and analyzing data, in order to recognize trends and opportunities for improvement/corrective action, by using process capability and other statistical or quality engineering tools.

4. Drives continuous improvement activities, which result in cost savings, higher efficiencies, and high quality product performance.

5. Responsible for establishing program, training and implementing with all appropriate personnel, GMPs, HACCP, and other quality systems identified under the accountabilities of Quality Assurance.

6. Responsible for establishing and maintaining an Assessment Program, which includes Internal and External Assessment functions, in alignment with Corporate Quality Assurance. Drives Supplier quality performance in providing Wrigley with safe, high quality ingredients and materials



• Minimum: Bachelor's of Science Degree in a technical area including engineering, chemistry or food science is required.


• Minimum: 5-10 years of professional experience in a leadership role, with extensive applications in quality and manufacturing.


• People development and influential skills. Technically sound in quality systems, and be abreast of developments in the Quality Assurance field.

• Experience in the implementation and maintenance of quality systems and a solid and current technical knowledge of HACCP and food safety standards.

• Experience with systems such as: ISO 22000, ISO 9001, GFSI standards, lean manufacturing tools and 6 Sigma Certification are assets.

• Skilled in Word, Excel, Outlook, PowerPoint.

The Wrigley Company is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

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