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Senior Manager, Food Safety & Quality Chicago, IL


Position Summary

Position will report into Downers Grove/Chicago. The senior manager will assist in design, implementation, and compliance with Sara Lee food safety and quality requirements for our Suppliers and Co-Manufacturers. Provides technical support to suppliers and Co-Manufacturers on food safety and quality issue resolution and corrective actions. Works with supply chain, R&D, and other internal customers to assure compliance with food safety and quality requirements of suppliers. Technically interprets third party audit and SLC food safety and quality expectations audit and approval system for Suppliers and Copackers.

Essential Duties & Responsibilities

  • Develop, implement, manage and audit food safety and quality requirements for Suppliers and Co-Manufacturers.
  • Develop and implement technical plans, clearly defining the critical issues and approach to be used in resolving food safety and quality issues. Follow up with Suppliers and Co-Manufacturers to assure compliance to resolution.
  • Assure Co-Manufactured products adhere to specification requirement through effective communication of product audit results and follow-up to corrective actions
  • Partner with Co-Manufacturers and Suppliers to evaluate complaints and develop actions plans to assure corrective actions and reduction of complaints
  • Develop and manage food safety and quality auditing system using Hillshire Brands and third party auditors.
  • Manage Supplier/Co-Manufacturer food safety and quality approval process for consistency across all lines of business.
  • Determine approval status for Co-Manufacturers and Suppliers, based on requirements of the Hillshire Brands food safety and quality approval policies and processes.
  • Design, implement, and manage programs, databases, and/or policies to track and determine a preferred supplier program based on performance and management of risks.
  • Work with R&D and Supply Chain on key food safety and quality requirements for suppliers and Co-Manufacturers.
  • Define food safety and quality testing testing requirements and compliance guidelines for Suppliers and Co-Manufacturers.
  • Develop and present persuasive presentations to senior management on recommendations.
  • Integrate with Procurement to assist in the process with the selection of potential suppliers and Co-Manufacturers
  • Provide food safety and quality expertise to the Innovation project teams and determine food safety and quality requirements and recommendations.
  • Bachelor or Masters Degree in food safety related field.
  • Minimum five years experience with USDA and/or FDA products in a food safety and quality functional role
  • Minimum of two to three years experience in development, training and auditing of HACCP plans, sanitation programs, regulatory compliance, specification adherence, and various other food safety & quality programs with Suppliers and/or Co-Manufacturers
  • HACCP Certified required.
  • SQFand/or BRC training/certification required
  • Effective written and verbal communication skills with internal customers and supply management

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Hillshire Brands focuses on providing meat-centric food products that satisfy consumer appetites and offer exceptional quality and value. The flagship brands of our reinvigorated company include Ball Park, Gallo Salame, Hillshire Farm, Jimmy Dean and State Fair. In addition, the company produces the well-loved Sara Lee frozen desserts. The Hillshire Brands foodservice division serves our portfolio of products to restaurants, schools, convenience stores, healthcare facilities, hospitality venues and other food service operations. Collectively, these brands generate nearly $4 billion in revenue as they touch millions of consumers in North America.

At Hillshire Brands, we believe that careers are as unique as individuals. That's why we offer employment opportunities that give you ownership of your career. All employees have a voice, and your ideas are valued. As an employee of the company, your individual contributions will make a significant impact on our overall success. Our organization benefits from the passion of individuals working together, so as an employee of Hillshire Brands you will have an opportunity to further develop your skills, gain new experiences and build new capabilities.

An Equal Opportunity / Affirmative Action Employer


Food Safety

Primary Location

US-IL-Downers Grove (Metro Chicago)



Education Level

Bachelor's Degree

Job Level



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