Quality Assurance Manager - NILES, IL

Location:NILES, IL 60714


Status:Full Time, Employee



The Niles manufacturing plant has an opportunity for a Quality Assurance Manager. The facility is located in Niles, Illinois.

If you are interested in this position please visit our career site at www.rich.com

A Quality Assurance Manager oversees all plant units responsible for monitoring and ensuring plant products are safe and meet customer specifications and company quality and reliability standards. Develops and implements short-term and mid-term business plans for department, and assists in the development of the strategic plan for the plant.

The main requirements for a Quality Assurance Manager are:

• Manages and directs staff responsible for food safety and in-process and finished product testing and other quality control testing of plant products. Ensures Quality Management Systems are in-place and effective.

• Manages the in-process data management system (Infinity Quality Systems).

• Develops, implements and communicates short-term and mid-term (1 - 2 years) business plans for the operations, ensuring associates understand the link to the plant’s, division’s and the corporation’s business plans and understand their role in accomplishing these plans. Assists in establishing the longer-term strategic plans for the plant.

• Ensures compliance to Rich Products corporation quality policies.

• Mentors and motivates associates, providing training and development to optimize their performance and personal growth. Communicates performance standards to associates, recognizing and rewarding individual and team accomplishments and counseling performance problems. Ensures all associates have the resources and capabilities to effectively accomplish their responsibilities.

• May serve as a member of the plant’s Steering Team.

• Resolves Helpline complaints about plant products, maintaining necessary records regarding the problem’s resolution. Meets with vendors, customers and quality representatives and other company staff to discuss and resolve quality issues. • Ensures that the company's product "hold" policies and procedures are communicated to plant staff and that the plant adheres to the procedures. Recommends, as appropriate, the suspension of production or the release of product when quality standards are not achieved. • Leads and/or participates in quality audits of the plant. • Participates in regular meetings with plant management to discuss quality improvements. • Develops, maintains and reports required operational information to management. Ensures all quality-related information required for regulatory reviews and reporting is maintained by the plant. • Ensures that all GMP and Safety standards are in compliance. • Participates in weekly GMP, sanitation and safety inspections throughout the production departments and corrects, or issues work orders to correct, any identified deficiencies. Follows up on work orders, with the appropriate Associates to ensure expeditious performance of the requested work. • Keeps abreast of latest manufacturing technologies, systems, and quality control practices. Maintains a comprehensive understanding of all products manufactured by the plant as well as the raw materials, packaging materials, and operations required in the manufacturing process including quality specifications and standards. • Performs other related responsibilities, as needed, to support Rich Products Corporation's business objectives. To be considered for this position candidates must possess the following knowlege, skills, and education: • BA/BS degree in Food Science, Biology, Chemistry, Engineering or related field • 7 – 10 years supervisory experience in a food-processing, pharmaceutical or chemical manufacturing organization, preferably using computerized manufacturing equipment • Demonstrated knowledge and application of statistical process control, quality assurance techniques and tools and quality management principles in a food, chemical or pharmaceutical manufacturing environment • Working knowledge of FDA regulations, Good Manufacturing Practices (GMPs), HACCP, food allergens and pest control • Certification in HACCP, training in Food Safety auditing, training in Integrated Pest Management, and training in Six-Sigma Green Belt methodologies. • Demonstrated knowledge of efficient and safe manufacturing operations to include product and associate safety, OSHA standards, product quality (success rates), and cost control (minimizing downtime and waste, optimizing yield) • Demonstrated ability to direct, coach, and train associates as well as plan, monitor and schedule work • Demonstrated ability to analyze and resolve problems • Demonstrated mechanical and spatial aptitude, including the ability to disassemble and reassemble equipment • Demonstrated ability to formulate and understand complex mathematical equations including basic statistical analysis • Proficient using Excel or other spreadsheet software

If you are interested in this position please visit our career site at www.rich.com

We are proud to be an Equal Opportunity Employer and invite qualified candidates to apply. We are also committed to the highest standards in our employment policies and practices. As part of our efforts to provide a safe and productive environment and hire talented and qualified associates, we maintain a drug-free workplace and perform pre-employment substance abuse testing and background investigations.

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Additional Information:

  • Travel Percentage: 10%

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