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Food Product Analyst –Taunton, MA

 

Tracking Code

2237

Job Description

Position Summary

Offer problem resolution, as applicable for any client issues identified, highlighted or questioned with the aim of enhancing client satisfaction and improving client relations.

Objective

Provide proactive assistance to clients by identifying and resolving product issues, along with providing timely and accurate test results and information to both internal and external clients that meet or exceed their expectations.

Major Roles & Responsibilities

  • Understand and interpret standards for appropriate test methods, providing direction to techs
  • Reviews contract requirements prior to testing in order to assure adherence to client requirements
  • Evaluate products submitted for testing for quality / safety issues, providing direction to techs, as required
  • Prepare and evaluate a variety of samples for testing using prescribed testing methods following testing standards / specifications, providing direction to techs as required. (As applicable per lab practices)
  • Conducts testing or analyzes a variety of consumer products samples for basic bench analysis and limited analytical instrumentation using prescribed testing methods following testing standards / specifications appropriate to the sample, providing direction to techs
  • Conduct testing on Food products including, but not limited to, perceptual qualities, grading to USDA Standards, percent solids/moisture, pH, viscosity, dimensions and weight, and titrations (HBHF)
  • Accurately record test data
  • Train temporary employees on sample preparation method and test methods, as applicable to site.
  • Assist with department testing in other areas, providing direction to techs, as required
  • Prepares and reviews written technical reports, as applicable
  • Perform final review and interpret data / reports, providing direction, as required. (As applicable per lab practices)
  • Prepares verbal and written communication internal and external clients, regarding administrative and technical issues, with direction
  • Provides technical consultation to internal and external clients in a limited scope with direction from senior staff
  • Interface with staff members internally and at other locations on interpretations and to ensure global consistency with direction from senior staff
  • Research and development of new testing services / methods, in a limited capacity with direction from senior staff
  • Write, train, implement and update lab procedures, test protocols, and technical procedures.
  • Calibrate, operate, and maintain testing equipment, maintain supplies, lab cleanliness and instrumentation
  • Identify, troubleshoot and resolve technical issues
  • Maintains up to date knowledge of current regulations and products to be tested
  • Interacts with government agencies to review and interpret regulations under a limited capacity with direction from senior staff
  • Assists in developing materials for and conducting client visits and educational tours, as applicable per lab practices)
  • Prepares quotes with client services, assisting with identifying appropriate standards / protocols for testing, providing direction. (As applicable per lab practices)
  • Adhere to the requirements of the BV-CPS Quality System and assist with the implementation and maintenance of the Laboratory Quality System
  • Provide feedback to department Manager regarding departmental systems, processes and recommendations for improvements
  • Provide technical support to Technicians / External Clients
  • Provide technical training to internal staff
  • Other duties as assigned by Supervisor/Manager

Required Skills

Knowledge, Skills, Abilities

  • Method development skills
  • Strong written and verbal communications skills including the ability to communicate effectively in a group setting
  • Organizational and time management skills
  • Ability to perform multiple tasks
  • Ability to organize and prioritize workload to meet or exceed deadlines
  • Individual and Team work ethic – ability to mentor
  • Proficiency with MS Office
  • Technical problem solving and process improvement skills and attention to detail
  • Demonstrate knowledge of and ability to interpret applicable regulations, standards, and protocols
  • Knowledge of statistical analysis tools a plus
  • Possess and demonstrate knowledge of food science, chemistry, laboratory procedures and equipment with emphasis on Food chemistry.
  • Demonstrate knowledge of and ability to interpret FDA and other applicable regulations/standards.
  • Ability to critically evaluate data

Required Experience

Experience and Educational Background Required for the Job

  • 4 year Science or related degree with 2 years related technical experience; or
  • 2 year related degree and 4 years related technical experience

Job Location

Taunton, MA, US.

Position Type

Full-Time/Regular

Salary

US Dollar (USD)

Internal Applicant Deadline

N/A

 

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