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Quality Pillar Leader-1302393 – Northfield, IL


Kraft Foods Group is one of the most admired and largest food and beverage businesses in North America. We’re also one of the largest worldwide among publicly traded consumer packaged food and beverage companies, based on our 2012 combined net revenues of $18.7 billion.

We manufacture and market food and beverage products, including convenient meals, Refreshment beverages and coffee, cheese and other grocery products, primarily in the United States and Canada, under a host of iconic brands. Our product categories span breakfast, lunch and dinner meal occasions, both at home and in foodservice locations.

Our diverse brand portfolio consists of many of the most popular food brands in North America, Including three brands with annual net revenues exceeding $1 billion each – Kraft cheeses, dinners and dressings; Oscar Mayer meats; and Maxwell House coffees – plus over 20 brands with annual net revenues of between $100 million and $1 billion each.

In the United States, based on dollar share in 2012, we hold the number one branded share position in a majority of our 50 product categories, as well as in 18 of our top 20 product categories. We hold the number two branded share position in the other two product categories.


This position drives the continuous improvement agenda for the company Quality Chain Management System across the BU’s including RDQI and Kraft Foods plants. The position provides visible quality leadership ensuring that KFG quality standards and policies are clearly defined; programs are developed, standardized, understood and met. This position brings best practices forward for replication across the enterprise and ensures that best practices are replicated across the BU’s. The position leads the Continuous Improvement strategy for both design and conformance quality and best in class cost of quality by utilizing L6S tools. The position has managerial responsibilities including coaching, and developing the Quality organization to have the skill to execute the integrated lean six sigma agenda.


·         Ensure standards i.e. policies, programs, systems and universal standard work are developed and implemented

o    Leadership of ISC Quality Pillar implementation across the enterprise

o    Develops and continuously improves the Quality Chain Management System (QCMS)

o    Ensures that policies, programs, procedures, and systems are effective and monitors through compliance mechanisms such as internal plant auditing, field quality and sanitation visits.

o    Responsible for cost of quality measurement KPI’s and application across the enterprise.

o    Lead design quality agenda within RDQ and develops training for the product/package/process developers

·         Drive Continuous Improvement

o    Stabilize the quality system, by delivering a standard work approach and to ensure implementation across the enterprise

o    Track, report and review the network quality performance indicators on a regular basis to drive continuous improvement

o    Coach BU and plant pillar leaders to drive improvement utilizing statistical tools

o    Monitor process capability against specifications and drive improvement utilizing statistical tools

o    Coach the organization on effective Root cause analysis and implement corrective action and preventative action.

o    Identify best practices and implement continuous improvement opportunities driving commercialization excellence across all BU/Plants

o    Leads the training agenda to improve basic skill level for DMAIC process, DFSS, Lean, Metrology, MSA, Sampling procedures



·         Command Skills and Managerial Courage

·         Business Acumen

·         Motivating Others

·         Organizational Agility

·         Dealing with Ambiguity and Timely Decision Making

·         Experience leading and working with cross-functional teams with strong people development skills and creating effective strategies and programs

·         Change Management


·         Bachelor's Degree

·         12-15 years of experience in food or CPG leading the CI agenda

·         Experience in plant and corporate Quality

·         Experience in Supply Chain and/or RDQI

·         Deep knowledge of quality systems and policies, HACCP, and ISO/GFSI systems

·         Practical experience in processed food manufacture with emphasis on high risk products such as ready to eat meat, dairy, and thermally processed shelf stable items.


·         Master Black Belt, IL6S implementation experience

·         Food Safety and Regulatory requirements

·         Fundamental statistics (DMAIC Process/DFSS/Lean/metrology/MSA/sampling procedures)

·         CQE preferred

Kraft Foods is an Equal Opportunity/Affirmative Action employer. Kraft recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status or citizenship status.


: Quality

Primary Location

: NA-US-IL-Northfield


Apply Now



Kraft Foods Group is an Equal Opportunity / Affirmative Action Employer.

Kraft provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact 847-646-6044 to request assistance.


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