Associate Quality Systems Manager-1302396
- Champaign, IL
direction of the Site Quality Manager, provides leadership and technical
assistance for operations in the areas of food safety and quality systems
to drive a zero defect culture. Manage and develop capabilities of Quality
Engineers and Quality Technicians.
leadership and technical assistance to operations by aggressively managing
food safety, quality systems and instilling program awareness and
commitment to a zero defect culture.
· Perform fact-based
investigations and ensure corrective/preventive action programs are robust
to drive continuous improvement in forms of faulty reduction, right the
first time and consumer complaints.
· Lead and manage
clear guidelines and resource needs for commercialization excellence,
support vertical start-up efforts by working directly with Quality Sys.
Mgr., Project Lead, Lab Manager and Direct Reports to ensure required
actions are taken during design, installation, start up and throughout the
assessments of departmental audits being performed and ensure departments
are meeting all quality requirements and adherence to Kraft policy.
· Partner with
Compliance Manager to design systems that promote accurate record keeping,
procedures, packaging, and equipment in compliance with company policies
and Federal, State, and other regulatory requirements.
· Assist in
development of new quality systems, regulatory systems, and personnel to
obtain plant business unit results.
· Manage quality
department supervisors and technicians, ensuring both individual and
departmental goals are achieved.
mentor and develop direct reports; ensure goal alignment, establish
performance metrics and develop accurate goals that reflect quality & business
· Development of
quality knowledge for all plant employees; coaching, guidance, role model
· Manage systems
and programs for all hold and release activities. This includes direct
supervision for individuals responsible for these programs.
· Lead supplier
quality programs, defect resolution and oversee data entry of supplier
notifications for all complaints.
· Lead warehouse
quality programs for all external warehouses contracted for sites facility
that store Kraft raw material ingredients and or finished goods. This
includes issue resolution where plant quality disposition is required.
· Drive and lead
plants preventive and corrective action programs related to improving right
first, faulty reduction and overall zero defect culture throughout each
statistical application within the quality department to drive DMAIC, Lean,
MSA, Sampling & Testing methodologies into each specific department.
Work closely with direct reports & lab Manger to achieve departmental
goals related to continuous improvement.
leadership and administration of the plant’s quality programs. This
includes interpreting company policies, specifications, and/or regulations
and acting to maintain or modify programs in compliance with applicable
· Create or
revise systems to collect data, report results, and provide periodic system
performance reporting. .
· Perform as the
liaison between the plant and any corporate contacts for quality systems
· Serve as the
back-up to the Quality Systems Manager in cases of business related
absences, vacation, or illness.
· All other
duties as assigned by the Quality Systems Manager.
· A minimum of a
BS degree in a science related field; Food Science, Chemistry,
Microbiology, with experience in statistics.
· MS in a science
or business related field strongly preferred.
KNOWLEDGE OR EXPERIENCE REQUIRED:
5 to 7 years’ experience in Quality Systems or
Operations Management, with a proven record of effective communication
skills, program development, and positive manufacturing results.
Thorough understanding of quality management
practices concerning product & package quality, food safety, and
Experience managing salaried employees required
Prior experience in Dairy Manufacturing, including
FDA/USDA/State Agency regulations preferred.
Proficient in utilizing analytical software to define
and improve processes and products.
Proven ability to evaluate issues, recommend
solutions, implement corrective actions, and verify effectiveness to
eliminate quality incidents.
Proven knowledge of HACCP, HACCP certification
Proven experience of QMS software systems such as
SAP, trace systems and consumer complaint tracking
Proven knowledge of sanitation programs, cleaning
procedures, sanitary design, training and troubleshooting to support
overall continuous improvement of plant programs.
: Quality Execution