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Quality
Assurance Specialist - Food – Seattle, WA
0000JCK
Description
Job Summary and
Mission
This job
contributes to Starbucks success by supporting the implementation and
execution of Quality Assurance programs and processes to ensure the
delivery of safe, wholesome, premium quality food products to our
customers. Models and acts in accordance with Starbucks guiding
principles.
Summary of Key
Responsibilities
Responsibilities
and essential job functions include but are not limited to the following:
·
Supports documentation implementation and updating of
Quality Assurance processes and operating procedures.
·
Audits food supplier and distributor quality programs
to assure quality, safety and regulatory compliance standards are met for
bakery, lunch, packaged foods and breakfast items including cold chain
management.
·
Interrogates Customer Complaints database and reports
trends and potential issues on a routine basis.
·
Supports investigation and troubleshooting of quality
and food safety concerns from customers, distributors and retail stores.
Supports implementation of corrective actions.
·
Supports cross-functional project teams to ensure
company projects and initiatives meet Quality and Product Safety standards
and applicable regulations.
·
Conducts quality audits of new and existing items.
Summarizes conclusions and provides feedback to key stakeholders.
·
Compiles and reviews quality metrics, identifies
trends of potential concern or opportunity.
·
Supports implementation of corrective actions and
procedure improvements ensuring that they are consistent with industry best
practices and regulatory requirements.
·
Supports content updates and review of department or
company training programs, resource manuals, standards manuals and
operational tools.
·
Maintains Quality Assurance database records
(product, supplier, audit)
·
Be familiar with Distribution Center processes and
quality requirements and how it may impacts product safety and quality,
including cold chain management.
·
Act as back-up QA contact for Distribution cross
functional
team
Qualifications
Summary of
Experience
Science-related
degree in Food Science/Technology/Chemistry, Nutrition, or closely related
background is preferred.
Progressive
experience managing quality systems and/or quality assurance
department (3 years)
Required
Knowledge, Skills and Abilities
- Food safety,
Food Manufacturing, Food Regulations
Ability to apply
sound technical and business principles and practices to project and change
management processes
Ability to
multitask and to maintain attention to detail
Ability to remain
calm under pressure
Ability to make
progress when faced with ambiguous or unstructured situations
Ability to apply
sound technical principles and practices to problem solving
Knowledge of food
technology, Nutrition, food microbiology, safe food handling procedures and
foodservice sanitation practices
Knowledge of
2001/2005 FDA Food Code
Knowledge of Good
Manufacturing Practices (GMP) and HACCP principles
Ability to
organize collection of data, analyze information and capture conclusions
Good
communication skills
Job
Operations
Primary
Location
US-WA-Seattle
Schedule
Full-time
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