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JOB
SUMMARY
The function of this
position is to oversee quality systems and training, as it applies to
laboratory operations. This position is responsible for the application,
evaluation, and training of approved microbiological/chemical techniques
and methodologies used in the analysis of food products. The position is
also responsible for ensuring compliance with the ISO / IEC 17025 guide for
food testing laboratories. This position will have frequent contact with
the Quality Assurance Manager and Corporate Trainer. This position works
closely in assisting in the daily functions associated with the maintenance
of the quality and training systems.
ESSENTIAL
RESPONSIBILITIES
· Implementing and maintaining quality systems in
accordance with regulatory agency requirements to include, but not limited
to, ISO/IEC17025, A2LA, FDA and USDA.
· Monitor quality control programs and ensure
compliance to Quality Policies, Standard Operating Procedures, A2LA
requirements and ISO/IEC 17025 guidelines.
· Develop and administer technical training programs
for the laboratory facility
· On-board new technologies relative to quality and
training program development
· Oversee quality system training of new and current
laboratory personnel, to include quality system functions, laboratory procedures,
and protocols as assigned
· Ensure quality monitoring in the laboratory is
performed at the required frequencies
· Perform internal audits of all quality system
documentation and personnel utilizing the A2LA auditor checklists for
general system compliance, food microbiology/ chemistry, and laboratory
quality and training system documents, including methodology and work
instructions
· Manage the laboratory’s document control system and
facilitate implementation of policy and procedural updates
· Facilitate internal/external audits and the
deficiency responses
· Manage the internal audit program and corrective
and preventive action processes
· Invest technical audit results into training
program elements for continuous improvement
· Coordinate proficiency testing and monitor training
records
· Review SPC charts and monitor the LCS program
· Manage the laboratory equipment calibration and
verification program
· This position has the authority to stop work and
request sample resets as necessary
· Works closely with the facility Laboratory
Management team
· Maintain a high degree of technical competence by
reading scientific journals, attending professional workshops, and being
aware of food industry issues and trends
OTHER
DUTIES
· Perform other duties as assigned
SUPERVISORY
RESPONSIBILITIES
This job has no
supervisory responsibilities.
MINIMUM QUALIFICATION
· BS degree in Microbiology required; MS degree in
Microbiology preferred
· 2-3 years experience in a
Microbiological testing laboratory required; food Microbiology preferred
· Training experience required
· Laboratory/technical auditing experience required
· ISO / IEC 17025 knowledge required
KNOWLEDGE, SKILLS, and ABILITIES
To
perform the job successfully, an individual should demonstrate the
following:
· Analytical
- Synthesizes complex or diverse information; Collects and researches data;
Designs work flows and procedures
· Design
- Generates creative solutions; Uses feedback to modify designs;
Demonstrates attention to detail
· Problem
Solving - Identifies and resolves problems in a timely
manner; Develops alternative solutions; Uses reason even when dealing with
emotional topics
· Project
Management - Develops project plans; Coordinates projects;
Manages project team activities
· Technical
Skills - Strives to continuously build knowledge and
skills; Shares expertise with others
· Customer
Service - Manages difficult or emotional customer
situations; Responds promptly to customer needs; Meets commitments
· Interpersonal
Skills - Focuses on solving conflict, not blaming;
Maintains confidentiality; Keeps emotions under control
· Oral
Communication - Speaks clearly and persuasively in positive
or negative situations; Listens and gets clarification; Demonstrates group
presentation skills; Participates in meetings
· Written
Communication - Writes clearly and informatively; Varies
writing style to meet needs; Presents numerical data effectively; Able to
read and interpret written information
· Teamwork
- Balances team and individual responsibilities; Exhibits objectivity and
openness to others' views; Puts success of team above own interests; Able
to build morale and group commitments to goals and objectives; Supports
everyone's efforts to succeed
· Visionary
Leadership - Inspires respect and trust; Provides vision
and inspiration to peers and subordinates
· Change
Management - Communicates changes effectively; Builds
commitment and overcomes resistance
· Delegation
- Delegates work assignments; Matches the responsibility to the person;
Gives authority to work independently
· Leadership
- Exhibits confidence in self and others; Inspires and
motivates others to perform well; Gives appropriate recognition to others
· Managing
People - Includes staff in planning, decision-making,
facilitating and process improvement; Makes self
available to staff; Solicits and applies customer feedback (internal
and external); Fosters quality focus in others; Improves processes,
products, and services; Continually works to improve supervisory skills
· Quality
Management - Looks for ways to improve and promote quality
· Business
Acumen - Understands business implications of decisions;
Displays orientation to profitability; Aligns work with strategic goals
· Cost
Consciousness - Works within approved budget; Contributes
to profits and revenue ; Conserves organizational resources
· Diversity
- Demonstrates knowledge of EEO policy; Educates others on the value of
diversity; Promotes a harassment-free environment
· Ethics
- Treats people with respect; Inspires the trust of others;
Works with integrity and ethically; Upholds organizational values
· Organizational
Support - Follows policies and procedures; Supports
organization's goals and values
· Strategic
Thinking - Develops strategies to achieve organizational
goals
· Judgment
- Exhibits sound and accurate judgment; Makes timely decisions
· Motivation
- Sets and achieves challenging goals; Demonstrates
persistence and overcomes obstacles
· Planning/Organizing
- Uses time efficiently; Organizes or schedules other people and their
tasks; Develops realistic action plans
· Professionalism
- Approaches others in a tactful manner; Reacts well under pressure;
Accepts responsibility for own actions; Follows through on commitments
· Quality
- Applies feedback to improve performance; Monitors own
work to ensure quality
· Quantity
- Strives to increase productivity
· Safety
and Security - Observes safety and security procedures;
Reports potentially unsafe conditions
· Adaptability
- Manages competing demands; Able to deal with frequent change, delays, or
unexpected events
· Attendance/Punctuality
- Ensures work responsibilities are covered when absent.
· Dependability
- Follows instructions, responds to management direction; Takes
responsibility for own actions; Commits to long hours of work when
necessary to reach goals
· Initiative
- Seeks increased responsibilities; Takes independent
actions and calculated risks; Looks for and takes advantage of
opportunities
· Innovation
- Displays original thinking and creativity; Generates
suggestions for improving work
Language
Skills
· Ability to read, analyze, and interpret general
business periodicals, professional journals, technical procedures, or
governmental regulations
· Ability to write reports, business correspondence,
and procedure manuals
· Ability to effectively present information and
respond to questions from groups of managers, clients, customers, and the
general public
Mathematical
Skills
· Ability to work with mathematical concepts such as
probability and statistical inference, and fundamentals of plane and solid
geometry and trigonometry
· Ability to apply concepts such as fractions,
percentages, ratios, and proportions to practical situations
Reasoning Ability
· Ability to solve practical problems and deal with a
variety of concrete variables in situations where only limited
standardization exists
· Ability to interpret a variety of instructions
furnished in written, oral, diagram, or schedule form
Computer Skills
· To perform this job successfully, an individual
should have knowledge of LIMS and Microsoft Office Products software
PHYSICAL
DEMANDS
The physical demands
described here are representative of those that must be met by an employee
to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to
perform the essential functions.
· Regularly required to stand, sit, walk, use hands
and arms, talk and hear
· Occasionally lift up to 25 pounds
· Color vision and depth perception
WORK
ENVIRONMENT
The work environment
characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to
perform the essential functions.
· Potential exposure to odors, fumes, airborne
particles, hazardous chemicals, and microbiological pathogens
· Noise level varies from quiet to loud
· Temperature varies from hot to cold
· Interactive and fast-paced team oriented tasks
SAFETY:
· Required to wear appropriate protective clothing
· Required to use appropriate protective equipment
· Responsible for the safety of oneself and others
working within their area
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