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Quality Assurance and Food Safety Manager, Operations
Harmless Harvest - San Francisco, CA

 

Founded in 2010, Harmless Harvest is a progressive food & beverage initiative set to demonstrate that ecosystem-based business can out compete the conventional model. By integrating the long term welfare of all its stakeholders - from plant to customer - Harmless Harvest has taken the food and beverage world by storm- rising to the top of the industry in record time. In 2011, we introduced the worldís first sustainably harvested, 100% raw, organic coconut water and are now one of the leaders of the category nationwide, and will soon launch a pioneering line of raw teas this Summer. Combining innovative scientific methods with local traditional knowledge such as agroforestry, Harmless Harvest develops and manufactures products that actually deliver the nutritional and ethical integrity that others only promise. By asserting tangible economic value to threatened ecosystems, Harmless Harvest protects these areas and their traditions. With a marketing budget of $0, we are quickly elevating expectations for product quality by focusing the resources on the product not the promotion. Having grown exponentially in the last two years, we are consistently seeking to expand our team of passionate, driven entrepreneurs.

http://www.themuse.com/companies/harmlessharvest

Duties:

a) Manages all QA programs: HACCP, GMP, and Fair Trade/Organic Certification Program.
b) Responsible for all types of quality audits including systems, process and product audits by vendors, governmental agencies and third parties.
c) Investigates quality and product safety related issues for inbound raw materials, finished goods and packaging to identify, resolve and prevent non-compliances through corrective actions, procedure development and regulatory compliance.
d) Monitors quality at co-packing facilities, identifies issues and deviations, recommends and follows up on action.
e) Develops initial and subsequent modifications of product assurance programs to determine areas of responsibility, personnel requirements and operational procedures.
f) Review technical problems and procedures of departments and recommends solutions to problems or changes to procedures to improve impact of quality standards
g) Supervises and manages priorities, project timelines and deliverables of quality technicians in co-packing facilities.
h) Develops and establishes procedures for on-site testing in compliance with FDA regulations and manages supply inventory to ensure cost effective investments
i) Assures customer specifications, manufacturing, co-packing and testing records are properly maintained.
j) Coordinates quality improvement reworks with Operations and collaborates with other departments for overall quality improvement.
k) Assists R&D project team in developing new products while ensures adherence of food quality standards and practices.
l) Handles inspection and renewal of licenses and registrations related to food manufacturing practices issued by government agencies.
m) Works along with management personnel in formulating and establishing company policies, operating procedures, and goals.
n) Direct coordination with bottling plant
o) Manage cold chain integrity and testing with distributors, retailers, and internal teams

Employment Requirements:

a) BS degree in Food Science, Microbiology or related major
b) 5+ years of quality management experience in a Food Manufacturing/Packaging plant environment Quality Assurance and Food Safety Manager

Harmless Harvest

Founded in 2010, Harmless Harvest is a progressive food and beverage initiative set to demonstrate that ecosystem-based business can outcompete the conventional model. The company sources 100% raw and organic ingredients from local farmers around the world, and it seeks to make agroforestry a social business that creates positive feedback loops between people and plants.

By integrating the long term welfare of all its stakeholders - from plant to customer - Harmless Harvest has taken the food and beverage world by storm- rising to the top of the industry in record time. In 2011, we introduced the worldís first sustainably harvested, 100% raw, organic coconut water and are now one of the leaders of the category nationwide, and will soon launch a pioneering line of raw teas this summer.

Combining innovative scientific methods with local traditional knowledge, such as agroforestry, Harmless Harvest develops and manufactures products that actually deliver the nutritional and ethical integrity that others only promise. By asserting tangible economic value to threatened ecosystems, Harmless Harvest protects these areas and their traditions.

With a marketing budget of $0, we are quickly elevating expectations for product quality by focusing the resources on the product not the promotion. Having grown exponentially in the last two years, we are consistently seeking to expand our team of passionate, driven entrepreneurs.

With a wonderfully dynamic but casual atmosphere, Harmless Harvest is composed of eclectic, hard-working, passionate individuals focused on the uniting mission of positive global consumerism. Believing that better products can benefit the plants and people at the source as much as the people that purchase them, team members are driven to create innovative forces within the company and the beverage industry as a whole.

Harmless Harvest offers a unique opportunity for a values driven quality manager to lead and implement the global quality strategy from local farmers to local retailers, to develop practices that contribute to more sustainable and safe production.

Principal Responsibilities

Manage & Ensure Quality
- Support supply chain and operations teams in management of product quality.
- Develop quality strategy and implement processes to ensure excellent quality and outstanding compliance, all along supply chain.
- Ensure reduction of quality and safety liabilities and risks.
- Document and address any deficiencies, perform root-cause analysis and implement processes to prevent re-occurrence.
- Develop and implement prevention plan. Prepare recall, withdrawals and holds plans.

Tests / Certifications / Compliance
- Manage and develop auditing system. Develop and implement HACCPís, GMPís, SOPís and SSOPís for all Manufacturing sites and make sure they are followed. Oversee maintenance of cold chain integrity.
- Monitor Certifications and Food Safety Program compliance (USDA, FDA, NOP, Fairtrade). Develop and implement ISO Program.
- Ensure environmental microbiological monitoring and control programs, finished product microbiological testing programs, allergen program, and sanitation programs.
- Collect MSDS on all ingredients.
- Develop, implement, and continuously improve a testing and sampling program specifically designed for raw ingredients, semi-finished goods and finished goods.
- Conduct scientific studies, compile results and prepare reports to facilitate decision making. Review and update technical product specifications.
- Interact effectively with FDA and other regulatory personnel, food safety auditors, and customers to maintain positive & responsive relationships.

Manage Team
- Develop, manage and coach a team of field Quality and Technical Services professionals, including production managers on both coasts.
- Monitor daily QA activities, define and implement KPIs. Propose corrective actions and work with supply chain team and partners to communicate deviations and resolve issues.
- Review and confirm all third party invoices prior to payment.

Qualifications & Experiences

- 7-10+ years of Food Safety experience in a food-manufacturing environment, dealing with dairy/refrigerated/highly perishable products, as well as co-packers.
- HPP experience a plus.
- Bachelorís and Masterís Degrees in Food Science or Microbiology or related discipline required.
- HACCP certified and experienced. Audit training or certification a plus.
- Strong foundation in regulatory policies.
- Proven ability to evaluate food safety and quality process
- Experience developing and implementing a whole quality process.
- Extensive technical knowledge and experience in food chemistry and microbiology, as well as food safety and limited shelf-life products.
- Highly organized, detail oriented with ability to multi-task.
- Ability to handle complex situations involving multiple SKUís, channels and distribution models.
- Ability to lead and develop Quality team in both technical capability and effective communication.
- Passionate and high-energy individual looking to play a critical role in a developing company.
- Able to thrive in a fast-paced and dynamic business environment.
- Ability to travel domestically and internationally for extended periods up to 30% annually, by plane or car (includes international passport and valid driving license).
- Excellent communication and interpersonal skills.
- Flexible and creative problem solving.
- Deadline oriented with ability to organize assignments, set priorities and carry out plans.
- Project management capacity.
- Excellent Excel skills.
- Excellent negotiating and contracting skills.

Note:

This position is located in our San Francisco headquarters. Applicants must live in the San Francisco Bay Area to be considered.

Position involves dealing with complex business conditions due to the need for complete knowledge of our product line and a thorough understanding of the business environment.

Strong personal investment is required, as well as occasional travel. This high degree of flexibility is necessary due to the varied customer base and market driven changes.

The interview process will include negotiation and communication tests, as well as writing samples and case study analysis.

For additional info: http://www.themuse.com/companies/harmlessharvest

Keywords: Quality, Quality Management, Quality Manager, Food Safety, Quality Control, Quality Assurance

c) Knowledge and experience with both USDA/FDA regulations
d) Strong interpersonal , verbal and written communication skills
e) HACCP background
f) Experience with perishable products a must, dairy a plus

Apply Now



 

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