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Quality Assurance/Food Safety Manager Stockton, CA


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Job Description

Develop and implement quality programs.

  • Define plant process capabilities, sampling plans, and protocols.
  • Incorporate regulatory requirements and safety standards to ensure compliance.
  • Review customer complaints/feedback to incorporate methods to improve customer satisfaction.

Address and resolve safety, regulatory, materials and performance issues in the Plant.

  • Serve as information manager in event of product recall
  • Coordinate product traceability exercises, approximately every quarter
  • Authority to hold and release product based on non-conformance or food safety

Perform daily product(s) evaluation

  • Identify possible defects, provide direction for improvement.
  • Follow-up to ensure necessary adjustments have been made.

Conduct physical plant inspections on a weekly basis.

  • Organize and report on each area (pest control, operational methods, maintenance for food safety, sanitation, personnel practices, etc.).
  • Recommend and follow-up on corrective actions.

Complete documentation for HACCP (Hazard Analysis and Critical Control Points) industry programs.

  • Identify risks.
  • Develop action plan to eliminate or minimize risks.

Manage and maintain BRC British Retail Consortium standards.

The five key areas assessed are:

  • Quality of written audit reports - where a sample of audit reports is reviewed
  • Compliance to protocols (how audits are undertaken and reported)
  • Auditor registration and compliance training, experience and competence requirements
  • Speed of upload of audit data to the BRC Directory
  • Communication with the BRC

Manage customer service.

  • Investigate and respond to customer complaints within 24 hours.
  • Implement corrective actions.
  • Acts as liason with internal and external customers.

Prepare, review and analyze reports.

  • Weekly report for Manufacturing containing walk-through report results, GMP results, quality report which includes issues and corrective actions, product grading scores summary.
  • Monthly key performance indicators report for Quality.

Manage budget for purchase of materials and supplies for Quality function.

Personnel Management

  • Hire, train, coach and manage quality assurance team.
  • Measure employee and team performance.
  • Review and approve timecard reports.
  • Set forth standards for safety.
  • Ensure accident/loss prevention and security policies are followed.

Perform other duties as assigned or required.

Required Skills

  • Training in HACCP (Hazard Analysis & Critical Control Points) industry program
  • Understanding of microbiology
  • Good writing, mathematics, analytical and critical thinking skills
  • Computer literate in spreadsheet, word and database applications
  • Excellent leadership, communications and team building skills

Required Experience

  • Bachelor of Science Degree, or Food Technology degree and experience
  • 5-7 years progressively more responsible Food production industry experience including leadership experience preferred.

Job Location

Stockton, CA, US.

Position Type



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