Senior Quality
Assurance Manager - American Licorice Company
La Porte, IN
Job Description
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Job
Title:
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Senior
Quality Assurance Manager
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Exempt
Non-Exempt:
Salaried
Non-Exempt :
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Reports to:
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COO
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Functional
Group:
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Operations
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Department: Manufacturing
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Date:
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7/1/2011
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Location: La Porte, IN
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Position Overview:
This
is a leadership role in the application of statistical process control to
plant operational processes as they relate to SQF, product quality, food
safety, and weights & measures. This position shall ensure that the
process and finished products meet the established requirements of the organization
and that the process complies with local, state, and federal regulatory
agencies.
This
position is accountable for the development and improvement of quality,
sanitation, and food safety standards for manufacturing processes and for the
provision of programs, systems, and training to ensure that those standards
are maintained. This position is responsible for procuring and maintaining
SQF certification for each manufacturing facility. This position is also responsible for the
management of product testing, internal quality audits, sample collection,
and record-keeping in accordance with SQF principles.
Essential
Job Functions:
- This position will hire, train,
schedule and supervise quality assurance staff and/or managers at all
manufacturing locations. The functional guidance for these positions and
roles are to be provided by the incumbent
- This position is responsible
for creating and directing sound quality systems and programs to ensure
quality product, well-maintained facilities, and robust performances on
SQF audits; the incumbent works with and guides management and employees
to develop and implement systems and programs to meet these objectives.
The incumbent and/or subordinates will perform routine post-cleanup
inspections and audits of manufacturing facilities and processes to
ensure alignment with goals.
- Assistance and reinforcement to
be provided to plant management and employees to ensure compliance with
Good Manufacturing Practices as they relate to SQF, quality assurance,
plant sanitation, product protection, employee practices, housekeeping,
and pest control. The incumbent and/or subordinates to perform daily and
monthly audits of all areas – including the warehouse – to provide a
measurement of performance concerning total plant quality, SQF
adherence, food safety, and sanitation. Product and package quality are
maintained on a daily basis through the supervision, education, and
evaluation of personnel and plant practices.
- The incumbent is a source of
technical information and recommendations required to maintain SQF
certification, consistent quality product, and a food-safe facility.
This position provides knowledge, skill and time to plant personnel for
the solution of quality and management problems; and develops programs
and long-term plans including the application of statistical process
control to plant operational processes. The incumbent provides
leadership and technical expertise when interfacing with senior members
of the organization, third-party auditing groups, government agencies,
and during the development and design of new products.
- This position is also
responsible for performing inspections of outside raw and packaging
material suppliers. Incoming ingredients and materials, and outgoing
products are to be monitored by the QA department for quality and
customer specifications. The incumbent and/or subordinates perform
product testing, sample collection, and record-keeping to respond to
internal and external specifications and inquiries.
- This position may perform
special projects as requested by the COO.
Principal Accountabilities:
1.
Hire
and manage a team to support, spearhead, and champion the company quality
mission: to consistently produce product with the look, smell, taste and feel
that our consumer’s love in facilities recognized for superior food safety
standards.
2.
Obtain
and maintain SQF certification at each manufacturing facility.
3.
Develop
and implement quality and food-safety standards, programs, and systems to
assure compliance with SQF, established product specifications, and our
quality mission.
4.
Perform
audits, inspections, and requisite data monitoring to support our quality
mission.
5.
Provide
education and training in the areas of SQF, quality, and food-safety to
upgrade or maintain skill levels of plant personnel. Work with plant
directors and managers to ensure that facilities and personnel are acting in
accordance with established standards, programs, and systems.
6.
Act
as a liaison between plant manufacturing and regulatory agencies.
7.
Perform
supplier inspections to ensure adherence to ALC supplier requirements.
8.
Test
product, procure samples, and responds to customer and consumer feedback.
Analyze complaint and survey information; prepare and recommend path for
continuous problem solving to rectify outstanding issues.
9.
Follow
up with audits, inspection, and monitoring to ensure continual adherence and
timely implementation of procedures and systems.
10. Perform special projects as
requested by the COO or Marketing Research.
Requirements:
- This position requires a BS in industrial engineering/technology, food science,
business operations or related discipline
- Applicants
should have a minimum of 5-7 years in manufacturing engineering/quality
and management.
- Previous
experience with AIB or SQF auditing preferred.
- Training in Six Sigma, Lean,
CPIM, and/or CMQ/OE a plus.
Qualifications:
- Exercises
tact, diplomacy and discretion in business dealings with all associates.
- MS in
industrial engineering/technology, food science, business operations or
related discipline a plus.
- Interprets, communicates and
enforces policies as stated in the associate handbook.
- Prioritizes tasks and problem
solving activities using solid, sound decision making.
- Strong
detail-orientation, critical thinking and time management.
- Works
collaboratively in a team-based environment.
- Maintains
good communication and working relationships throughout the organization.
Physical
Job Description
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Job
Title:
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Senior
Quality Assurance Manager
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Typical
Working Conditions: (Describe
environment including exposure to heat, cold, fumes, chemicals, allergens,
mold, etc.)
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Moderate
noise level, exposure to mechanical parts, production floor is climate
control, artificial light, some dust from sugar, minimal vibration from
sander
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Equipment
Used: (List all
manual and automated equipment used in the course of performing essential
functions.)
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Utilize
all hand tools necessary to perform assigned tasks.
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Essential
Physical Tasks: (List
all physical tasks encountered in performing essential functions.)
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Walk
and stand for prolonged periods of time; frequently bend, reach, pull,
carry, climb, grasp and make repetitive hand movement in the performance of
daily duties; to lift and push moderate to heavy amounts of weights.
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ADA
Worksheet
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Analysis
of Physical Demands
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Please
mark an X where appropriate.
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N = Never
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R= Rarely (less than 1 hour per week)
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O= Occasional (1%-66% of time)
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F= Frequent (34%-66% of time)
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C= Constantly
(over 66% of
time)
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Activity
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Frequency
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Activity
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Frequency
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Lifting/Carrying
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N
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R
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O
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F
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C
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Twisting/Turning
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N
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R
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O
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F
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C
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Less than
10 lbs
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X
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Reach
over shoulder
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X
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11 - 20 lbs
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X
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Reach
over head
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X
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21 - 50 lbs
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X
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Reach
outward
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X
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51 - 100 lbs
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X
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Climb
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X
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More than
100 lbs
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X
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Crawl
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X
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Kneel
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X
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Pushing/Pulling
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Squat
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X
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Less than
10 lbs
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X
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Sit
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X
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11 - 20 lbs
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X
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Walk -
Normal Surfaces
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X
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21 - 50 lbs
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X
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Walk -
Uneven Surfaces
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X
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51 - 100 lbs
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X
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Walk -
Slippery Surfaces
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X
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More than
100 lbs
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X
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Stand
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X
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Bend
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X
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Driving
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Automatic
Trans
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X
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Standard
Trans
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X
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Other
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Keyboard/Ten
Key
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X
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Fingering
(fine dexterity)
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X
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Handling
(grasping, holding)
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X
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Repetitive
Motion - Hands
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X
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Repetitive
Motion - Feet
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X
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Apply
Here
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