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Quality Control Manager
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Location
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Fort
Bliss, TX
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Status
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Full Time
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Date Posted
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10/7/2013
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Job Summary:
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Develop, implement, and maintain a Quality Control Plan to ensures compliance with all project established
standards in order to meet customer expectations. The QC Manager will
participate in all process improvement activities and validate all changes
to ensure their effectiveness, efficiency, and compliance with legal and
contractual requirements. He will ensure project compliance with all Safety
policies and regulations.
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Duties and Responsibilities:
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? Establish and maintain a Quality Control Plan (QCP) that
describes procedures for monitoring performance to include a description of
the inspection system to cover all task area services and a description of
follow-up procedures to ensure that deficiencies are corrected.
? Provide Deployment and Reconstitution Tracking System (DARTS)
quality control for supply, warehouse, and food services.
? Develop means of measuring process improvements and capturing
customer feedback using the online software tool, ICE (Interactive Customer
Evaluation).
? Coordinate and research continuous improvement issues crossing all
mobilization and demobilization support functions.
? Assist with facilitation of management analysis reviews which
influence policy decisions involving installation management.
? Prepare correspondence, reports of inspections or investigations,
and recommendations for action.
? Examine records, reports, and documents in order to establish facts and
detect discrepancies.
? Inspect maintenance operations to ensure compliance with applicable army
standards/regulations and production control procedures.
? Establish procedures to monitor customer support/satisfaction in all
contract support areas.
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Preferred Knowledge/Skills/Abilities:
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? Knowledge of principles and processes for providing customer
and personal services, includes customer needs assessment, meeting quality
standards for services, and evaluation of customer satisfaction.
? Knowledge ISO 9000:2008 Principles, Protocols, Policies, Procedures,
and Lean Six Sigma approaches.
? Determining causes of operating errors and deciding what to do
about it.
? Ability to define work performance standards and define and apply metrics
to measure quality performance against established quality standards
? Ability to give full attention to what other people are saying, taking
time to understand the points being made.
? Using logic and reasoning to identify the strengths and weaknesses
of alternative solutions, conclusions or approaches to problems.
? The ability to tell when something is wrong or is likely to go
wrong. It does not involve solving the problem, only recognizing there is a
problem.
? The ability to communicate information and ideas in writing so
others will understand.
? The ability to apply general rules to specific problems to produce
answers that make sense.
? Ability to operate a Personal Computer (PC) with a functional
knowledge of Microsoft Office Applications (primarily Microsoft Word,
Excel, Outlook, Power Point and Windows graphical user interface) and
Data/web based systems required for task area performing work.
? Ability to work under stressful conditions and be physically able to
demonstrate the training/support tasks to standard.
? Must have the appropriate qualifications, certification, and/or license
under the requirements for the task area being performed under this
contract prior to commencement of work.
? Must able to obtain and maintain a SECRET security clearance.
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Additional Position Information:
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Bachelor’s Degree in a Quality Management, Green Belt
certification preferred. Minimum four (6) years of experience implementing
and maintaining a Quality Control program in a military logistics support
operation.
An equivalent combination of education and experience as identified above.
HCI IS AN EQUAL OPPORTUNITY EMPLOYER
It is the policy of HCI | integrated solutions to provide employment
opportunities without regard to race, color, religion, sex, national
origin, age, handicap, or veteran status.
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