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QA Assistant

Location:

Covington, GA


Description

JOB SUMMARY

The function of this position is to provide assistance in the maintenance and oversight of the quality system as it applies to laboratory operations and the performance of professional chemical and microbiological testing of food products and environmental samples. This position is responsible for assisting the Laboratory Manager in the application and evaluation of approved microbiological and chemical techniques as well as the methodology used in analysis of food products and has the authority to carry out these tasks. Will ensure compliance with ISO / IEC 17025 guidelines for food testing laboratories and other designated accreditations and client requirements. The Quality Assistant will have frequent contact with the Laboratory Manager and area Supervisors as well as review, reporting and interpretation of laboratory quality control records in all areas of the facility. This position works directly for the Laboratory Manager and receives direction from the Quality Assurance Manager. In addition this position assists in the daily functions associated with maintenance of the quality control system and has the authority to halt laboratory testing in the case of non-compliant quality control issues.

ESSENTIAL RESPONSIBILITIES

Assist in the supervision of laboratory quality system operations to maintain ISO/IEC 17025 and A2LA compliance and other certification/requirements directed by the company

Under the direction and control of the Quality Assurance Manager and Laboratory Manager, pursue consistent review of processes, procedures and techniques in accordance with accreditation guidelines as they apply to the proper implementation of the Food Safety Net Services Methods Manual, Quality Manual, Safety Manual and approved laboratory procedures

As a quality team member, oversee training of new and current laboratory personnel in the practices of an accredited facility to include quality system functions, laboratory procedures and protocols as assigned by the Quality and the Laboratory Manager

Perform internal audits of processes according to the internal audit schedule and A2LA checklist.

Assist the Quality Assurance Manager in ensuring preparedness for surveillance audits as they occur and working closely with the Laboratory Manager as the key quality liaison for external auditors

OTHER DUTIES

Perform other duties as assigned

Ensure acceptable aseptic/microbiological techniques are performed in the workplace.

Ensure acceptable chemical techniques are performed in the workplace

Ensure personnel are accurately performing tests methods and interpreting test results with notification to the Laboratory Manager of any deviations

Ensure quality monitoring in the laboratory is performed at the required frequencies

Assist the Quality Manager in special quality system reviews and revisions as assigned by the Laboratory Manager

Scheduling and performing calibrations

Create and revise new procedures and forms as assigned

Conduct other quality and technician duties as assigned

SUPERVISORY RESPONSIBILITIES

This position has no supervisor responsibilities.

EDUCATION and/or EXPERIENCE

Minimum of 2 years of experience in Life Science or related field required

H.S. Diploma, A.A.S. or B.S degree in Microbiology, Chemistry, Food Technology or related field preferred

ISO / IEC 17025 training preferred

Six months minimum experience in a microbiological and/or chemical testing laboratory required

One or more years experience in a commercial food-testing laboratory preferred

KNOWLEDGE, SKILLS, and ABILITIES

To perform the job successfully, an individual should demonstrate the following:

Qualified as an internal auditor by the Quality Assurance Manager

High energy individual with exceptional interpersonal skills

Ability to communicate with laboratory personnel concerning laboratory quality issues and interpretation of quality documents / records

Ability to oversee and implement operations and projects as they relate to maintenance of the quality system and 17025 compliance

Extreme care and attention to detail due to the technical nature of the testing environment and records associated with all activities in the facility

Focused mental effort necessary and expected, high level of accuracy required

Must be self-motivator with good communication skills and attention to detail

Dependability in meeting deadlines required

Analytical - Collects and researches data

Problem Solving - Gathers and analyzes information skillfully

Technical Skills - Strives to continuously build knowledge and skills

Customer Service - Responds promptly to internal and external customer needs for service and assistance

Interpersonal Skills - Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control

Oral Communication - Speaks clearly and persuasively in positive or negative situations

Written Communication - Edits work for spelling and grammar

Teamwork - Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests

Ethics - Treats people with respect; Works with integrity and ethicality; Upholds organizational values

Organizational Support - Follows policies and procedures; Supports organization's goals and values

Judgment - Exhibits sound and accurate judgment

Motivation - Sets and achieves challenging goals

Planning/Organizing - Uses time efficiently

Professionalism - Approaches others in a tactful manner

Quantity - Meets productivity standards; Works quickly

Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly

Attendance/Punctuality - Is consistently at work and on time

Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions

Initiative - Seeks increased responsibilities; Asks for and offers help when needed

Innovation - Generates suggestions for improving work

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence

Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

Ability to compute rate, ratio, and percent and to draw and interpret bar graphs

Reasoning Ability

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions

Ability to deal with problems involving a few concrete variables in standardized situations

Computer Skills

To perform this job successfully, an individual should have knowledge of Microsoft Office Products software

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to stand, sit, walk, use hands and arms, talk and hear.

Occasionally lift up to 25 pounds

Color vision and depth perception

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Potential exposure to odors, fumes, airborne particles, hazardous chemicals, and microbiological pathogens

Noise level varies from quiet to loud

Temperature varies from hot to cold

Interactive and fast-paced team oriented tasks


SAFETY:

Required to wear appropriate protective clothing.

Required to use appropriate protective equipment.

Responsible for the safety of oneself and others working within their area.

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