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JOB SUMMARY
The
function of this position is to provide assistance in the maintenance and
oversight of the quality system as it applies to laboratory operations
and the performance of professional chemical and microbiological testing
of food products and environmental samples. This position is responsible
for assisting the Laboratory Manager in the application and evaluation of
approved microbiological and chemical techniques as well as the
methodology used in analysis of food products and has
the authority to carry out these tasks. Will ensure compliance with ISO /
IEC 17025 guidelines for food testing laboratories and other designated
accreditations and client requirements. The Quality Assistant will have
frequent contact with the Laboratory Manager and area Supervisors as well
as review, reporting and interpretation of laboratory quality control
records in all areas of the facility. This position works directly for
the Laboratory Manager and receives direction from the Quality Assurance
Manager. In addition this position assists in the daily functions
associated with maintenance of the quality control system and has the
authority to halt laboratory testing in the case of non-compliant quality
control issues.
ESSENTIAL RESPONSIBILITIES
· Assist in the supervision of
laboratory quality system operations to maintain ISO/IEC 17025 and A2LA
compliance and other certification/requirements directed by the company
· Under the direction and
control of the Quality Assurance Manager and Laboratory Manager, pursue
consistent review of processes, procedures and techniques in accordance
with accreditation guidelines as they apply to the proper implementation
of the Food Safety Net Services Methods Manual, Quality Manual, Safety
Manual and approved laboratory procedures
· As a quality team member,
oversee training of new and current laboratory personnel in the practices
of an accredited facility to include quality system functions, laboratory
procedures and protocols as assigned by the Quality and the Laboratory
Manager
· Perform internal audits of
processes according to the internal audit schedule and A2LA checklist.
· Assist the Quality Assurance
Manager in ensuring preparedness for surveillance audits as they occur
and working closely with the Laboratory Manager as the key quality
liaison for external auditors
OTHER
DUTIES
· Perform other duties as assigned
· Ensure acceptable
aseptic/microbiological techniques are performed in the workplace.
· Ensure acceptable chemical
techniques are performed in the workplace
· Ensure personnel are
accurately performing tests methods and interpreting test results with
notification to the Laboratory Manager of any deviations
· Ensure quality monitoring in
the laboratory is performed at the required frequencies
· Assist the Quality Manager in
special quality system reviews and revisions as assigned by the
Laboratory Manager
· Scheduling and performing
calibrations
· Create and revise new procedures
and forms as assigned
· Conduct other quality and
technician duties as assigned
SUPERVISORY RESPONSIBILITIES
This position has no supervisor responsibilities.
EDUCATION and/or EXPERIENCE
· Minimum of 2 years of
experience in Life Science or related field required
· H.S. Diploma, A.A.S. or B.S
degree in Microbiology, Chemistry, Food Technology or related field
preferred
· ISO / IEC 17025 training
preferred
· Six months minimum experience
in a microbiological and/or chemical testing laboratory required
· One or more years experience in a commercial food-testing
laboratory preferred
KNOWLEDGE, SKILLS, and ABILITIES
To
perform the job successfully, an individual should demonstrate the
following:
· Qualified as an internal
auditor by the Quality Assurance Manager
· High energy individual with
exceptional interpersonal skills
· Ability to communicate with
laboratory personnel concerning laboratory quality issues and
interpretation of quality documents / records
· Ability to oversee and
implement operations and projects as they relate to maintenance of the
quality system and 17025 compliance
· Extreme care and attention to
detail due to the technical nature of the testing environment and records
associated with all activities in the facility
· Focused mental effort
necessary and expected, high level of accuracy required
· Must be self-motivator with
good communication skills and attention to detail
· Dependability in meeting
deadlines required
· Analytical -
Collects and researches data
· Problem Solving
- Gathers and analyzes information skillfully
· Technical Skills
- Strives to continuously build knowledge and skills
· Customer Service
- Responds promptly to internal and external customer needs for service
and assistance
· Interpersonal Skills
- Maintains confidentiality; Listens to others without interrupting;
Keeps emotions under control
· Oral Communication -
Speaks clearly and persuasively in positive or negative situations
· Written Communication
- Edits work for spelling and grammar
· Teamwork - Gives
and welcomes feedback; Contributes to building a positive team spirit;
Puts success of team above own interests
· Ethics - Treats
people with respect; Works with integrity and ethicality; Upholds organizational
values
· Organizational Support
- Follows policies and procedures; Supports organization's goals and
values
· Judgment -
Exhibits sound and accurate judgment
· Motivation -
Sets and achieves challenging goals
· Planning/Organizing
- Uses time efficiently
· Professionalism -
Approaches others in a tactful manner
· Quantity - Meets
productivity standards; Works quickly
· Safety and Security
- Observes safety and security procedures; Reports potentially unsafe
conditions; Uses equipment and materials properly
· Attendance/Punctuality
- Is consistently at work and on time
· Dependability -
Follows instructions, responds to management direction; Takes
responsibility for own actions
· Initiative -
Seeks increased responsibilities; Asks for and offers help when needed
· Innovation -
Generates suggestions for improving work
Language
Skills
· Ability to read and comprehend
simple instructions, short correspondence, and memos. Ability to write
simple correspondence
· Ability to effectively present
information in one-on-one and small group situations to customers,
clients, and other employees of the organization
Mathematical
Skills
· Ability to add, subtract,
multiply, and divide in all units of measure, using whole numbers, common
fractions, and decimals
· Ability to compute rate,
ratio, and percent and to draw and interpret bar graphs
Reasoning
Ability
· Ability to apply common sense
understanding to carry out detailed but uninvolved written or oral
instructions
· Ability to deal with problems
involving a few concrete variables in standardized situations
Computer Skills
· To perform this job successfully, an individual
should have knowledge of Microsoft Office Products software
PHYSICAL
DEMANDS
The physical demands
described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
· Regularly required to stand, sit, walk, use hands
and arms, talk and hear.
· Occasionally lift up to 25 pounds
· Color vision and depth perception
WORK
ENVIRONMENT
The work environment
characteristics described here are representative of those an employee
encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
· Potential exposure to odors, fumes, airborne
particles, hazardous chemicals, and microbiological pathogens
· Noise level varies from quiet to loud
· Temperature varies from hot to cold
· Interactive and fast-paced team oriented tasks
SAFETY:
· Required to wear appropriate protective clothing.
· Required to use appropriate protective equipment.
· Responsible for the safety of oneself and others
working within their area.
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