Lead Consumer Safety Officer Retail Food Specialist - Rockville, MD

Vacancy No.

PH-LSA-279962-MP/COMP

Department

Food and Drug Administration (FDA)

Salary

$102,721.00 to $133,543.00

Grade

14 to 14

Perm/Temp

Permanent

FT/PT

Full-time

Open Date

11/2/2009

Close Date

11/16/2009

Job Link

Apply Online

Who may apply

Public

Locations: ( Help make everyone's job search easier! Report incorrect job locations. Include a new Location)

ROCKVILLE, MD remove

 

Job Description (Please follow all instructions carefully)

Department:
Department Of Health And Human Services
Agency:
Food and Drug Administration
Job Announcement Number:
PH-LSA-279962-MP/COMP
Job Title:
Lead Consumer Safety Officer (Retail Food Specialist)
Salary Range:
102,721.00 - 133,543.00 USD /year
Series & Grade:
GS-0696-14
Promotion Potential:
14
Open Period:
Monday, November 02, 2009 to Monday, November 16, 2009
Position Information:
Full Time Career/Career Conditional
Duty Locations:
1 vacancy - Rockville, MD
Who May Be Considered:
US Citizens and Status Candidates
Job Summary:
Become a part of the Department that touches the lives of every American! At the Department of Health and Human Services you can give back to your community, state, and country by making a difference in the lives of Americans everywhere. Join HHS and help to make our world healthier, safer and better for all Americans.

The position of Lead Consumer Safety Officer, GS-0696-14, is located in the Division of Federal-State Relations (DFSR), Office of Regional Operations (ORO), Office of Regulatory Affairs (ORA), Food and Drug Administration (FDA), Department of Health and Human Services (DHHS) in Rockville, Maryland.

 

APPLICATIONS WILL BE ACCEPTED FROM:  All U.S. Citizens and Merit Promotion Candidates

In addition to competitive referral lists, separate referral lists will be generated for candidates who are eligible under merit promotion procedures. You are eligible under merit promotion procedures if you meet one of the following criteria:

All Federal employees with career or career-conditional appointments in the competitive service; former Federal employees with reinstatement eligibility based on previous career or career-conditional appointments in the competitive service; displaced Federal employees requesting special priority selection consideration under the Career Transition Assistance Plan (CTAP) and the Interagency Career Transition Assistance Program (ICTAP); veterans who are preference eligibles or who have been separated under honorable conditions after 3 years or more of continuous service; individuals eligible for VRA appointments; and individuals with disabilities. YOU MUST SUBMIT YOUR SF-50 AND/OR DD 214 IN ORDER TO BE CONSIDERED UNDER MERIT PROMOTION PROCEDURES.

The requirement to submit a SF-50 DOES NOT APPLY to current FDA employees.

Commissioned Corps Officers in the Public Health Service and "qualified" commissioned corps candidates may be considered for internal placement provided they submit a cover letter indicating commissioned corps status, a current resume or curriculum vitae, and provide all other required information specified in the vacancy announcement.  

Applicants applying for a non-competitive appointment must provide appropriate documentation as proof of their eligibility.

Applicants must provide transcripts if there is a Basic Requirement stating that a college degree or minimum college credits in a specialty field is required.

One or more positions may be filled using this vacancy announcement.

Please read this entire announcement in order to follow the specific instructions for applying.


Key Requirements:

  • U. S. Citizenship required.
  • Relocation expenses will be reimbursed.
  • Travel is required.
  • A valid Driver's License is required.


Major Duties:

The Lead Consumer Safety Officer is responsible for the leadership, planning, development, and coordination of a comprehensive ORA national field team cooperative program including Retail Food Protection, Milk Safety, and Molluscan Shellfish. Some of the duties include:

 

Team Leader

·      Ensure that the organization's strategic plan, mission, vision and values are communicated and integrated to the team's strategies, goals, objectives, work plans, work products and services.

·      Articulate and communicate to the team the assignment, project, problem to be solved, actionable events, milestones, and/or program issues under review, and deadlines and time frames for completion.

·      Coach the team in the selection and application of appropriate problem solving methods and techniques, provide advice on work methods, practices and procedures, and assist the team and/or individual members in identifying the parameters of a viable solution.

·      Lead the team members in identifying, distributing and balancing workload and tasks in accordance with established workflow, skill level and/or occupational specialization.

·      Train team members in methods and techniques of team building and working in teams to accomplish tasks or projects.

·      Monitor and report on the status and progress of all phases work ensuring that supervisor's instructions on work priorities, methods, deadlines and quality have been met.

·      Serve as coach, facilitator and/or negotiator in coordinating team initiatives and in consensus building activities among team members.

 

Project Coordinator and Advisor

·      Serve as an expert retail food specialist within the DFSR, Office of Regional Operations of the FDA.

·      Provide national leadership to the ORA Retail Food Specialists, Milk Specialists and Shellfish specialists in coordination with the FDA Regions, Regional Directors of Cooperative Programs and the Center for Food Safety and Applied Nutrition.

·      Provide broad advice, coordination, investigational, inspectional and technical assistance and consultation to Cooperative Programs Directors and Specialists, Regional and District Food and Drug Directors, and states concerning the Retail Food and other cooperative programs areas.

·      Evaluate effects of technological developments on national and regional programs, and recommends appropriate policy or procedural changes.

·      Serve as ORO/DFSR principal contact to key personnel of FDA's Center for Food Safety and Applied Nutrition (CFSAN) through meetings, correspondence, conferences and seminars relative to assessing program emphasis, changing needs and the most effective means of accomplishing program objectives for the development of compliance programs, workplans and coordination and the national cooperative program field teams.

·      Serve as ORO/DFSR technical authority providing expert advice to high level officials within the agency, in other Federal agencies, state and local government organizations, private laboratories and industry on the field activities of the Cooperative programs.

·      Provide input into short and long-range plans, policies, and workplans promulgated at the Headquarters' level of FDA.

·      Work with ORA, field committees, and CFSAN and program steering committees to develop an annual workplan for the implementation of the Retail Food Protection, milk safety and molluscan shellfish Program obligations, monitors program accomplishments, coordinates national work assignments and other national program priorities.

·      Serve as a principal ORO/DFSR adviser for the specified area for proposed and planned national, regional and agency programs relating to Retail Food Protection, and other cooperative programs, as to approach, impact and effectiveness.

·      Serve as the principal ORA Headquarters and DFSR liaison/adviser to the Cooperative Programs steering committees.

·      Develop, facilitates and maintains steering committee charters, recommendations, funding.

·      Serve as the principal ORA Headquarters and DFSR leadership/adviser for the Regional Specialists to the Cooperative Program Conferences (CFP, NCIMS and ISSC).

·      Work with Regional Directors of Cooperative Programs and CFSAN to plan, coordinates special projects, field investigations, emergency response and other activities relating to these areas of program concern.

·      Conduct or coordinate activities to implement new programs and policies, provides ORO expert guidance and technical assistance to the Regional Specialists, reviews state legislative and operational practices and proposals.

·      Participate in studies, research proposals and other methods to determine the principal causes of substantial national deficiencies in the FDA, state and local programs.

·      Participate in annual seminars for state officials as required by current program guidelines and assists in coordinating nationally sponsored training courses.

·      Represent and make presentations on behalf of ORO/DFSR and national field teams at national meetings, seminars, and other relevant activities.


Qualifications:

Basic Requirements:

 

A.  You must have successfully completed a four year course of study leading to a Bachelor's or higher degree that included at least 30 semester hours in one or a combination of the following: biological sciences, chemistry, pharmacy, physical sciences, food technology, nutrition, medical science, engineering, epidemiology, veterinary medical science, or related scientific fields that provided knowledge directly related to consumer safety officer work. The 30 semester hours can include up to 8 semester hours in statistics, or course work that includes the principles, theory, or practical application of computers or computer programming.

 

OR

 

B.  You must have successfully completed courses consisting of at least 30 semester hours in the fields of study described in A above, plus appropriate experience or additional education that involved analysis, writing, critical thinking, research, etc.

 

Note: Since this position has a specific education requirement, all applicants must verify completion of this basic education requirement by submitting a copy of an official college transcript with the application. If selected, you will be required to submit an original official transcript before being appointed.

 

Additional Requirements:

 

To qualify for the GS-14 level, you must have at least one year of experience, equivalent to at least the GS-13 level in the Federal service that involved implementing, managing or directing compliance  activities related to FDA-enforced laws and regulations; and providing technical guidance on regulated industries adherence to the Food and Drug Cosmetic Act including formulating and recommending plans, establishing goals, interpreting operating policies and procedures.

ARE YOU USING YOUR EDUCATION TO QUALIFY? You MUST provide transcripts or other documentation to support your educational claims.  Unless otherwise stated: (1) unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the above requirements. You must show proof that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. For a listing of services that can perform this evaluation, see the National Association of Credential Evaluation Services website. This list, which may not be all inclusive, is for informational purposes only and does not imply and endorsement of any specific agency.  It is your responsibility to provide such evidence when applying.

PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid work on the same basis for paid experience. Part-time experience will be credited on the basis of time actually spent in appropriate activities. To receive credit for such experience, you must indicate clearly the nature of the duties and responsibilities in each position held and the number of hours per week spent in such employment.

 

Only experience obtained by the closing date of this announcement will be considered.

Status candidates must meet time-in-grade requirements (52 weeks at the next lower grade level).


How You Will Be Evaluated:

Once the application process is complete, a review of your application will be made to ensure you meet the job requirements. To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. The numeric rating you receive is based on your responses to the questionnaire. The score is a measure of the degree to which your background matches the knowledge, skills and abilities required of this position.  If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience your score can and will be adjusted to more accurately reflect your abilities. Please follow all instructions carefully. Errors or omissions may affect your rating. Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:

Knowledge, Skills, and Abilities required for the position.

 

1.        Knowledge of team building skills and techniques such as group facilitation, coordination, coaching, problem solving, interpersonal communication, etc.

 

2.        Knowledge of Retail Food Protection, Milk Safety, Molluscan Shellfish programs, policies, procedures, and application in order to provide expert leadership, technical assistance, guidance and support to cooperative program officials.

 

3.        Ability to lead teams and groups on assigned programs and projects.

 

4.        Skill in oral and written communications.

Selective Placement Factor:

Applicants must have Retail/Foodservice and/or Manufactured Foods Regulatory Program senior supervisory or program manager experience.

 

Narrative Responses to KSA’s and Selective Placement Factors

Refer to the "Occupational/Assessment Questions" section for specific KSA narrative response requirements.  If you are required to address a specific KSA or Selective Placement Factor, you must provide a narrative description of your experience/education that will support your competencies for the position.  If you are applying electronically, you may respond in the narrative text box provided for the KSA or Selective Placement Factor.  If applying by mail or fax, please provide your responses on paper following the instructions as specified in the section  "How to Apply."  Failure to provide requested narrative statement(s) will adversely impact your ranking score and your ability to be certified for referral to the selecting official.+

Veteran's Preference:

Five-point preference is given to those honorably separated veterans (this means an honorable or general discharge) who served on active duty (not active duty for training) in the Armed Forces:

  • during any war (this means a war declared by Congress, the last of which was World War II);
  • during the period April 28, 1952, through July 1, 1955;
  • for more than 180 consecutive days, any part of which occurred after January 31, 1955, and before October 15, 1976;
  • during the Gulf War period beginning August 2, 1990, and ending January 2, 1992;
  • for a period of more than 180 consecutive days any part of which occurred during the period beginning on September 11, 2001, and ending on the date prescribed by Presidential proclamation or by law as the last date of Operation Iraqi Freedom; or
  • in a campaign or expedition for which a campaign medal has been authorized, such as El Salvador, Lebanon, Granada, Panama, Southwest Asia, Somalia, and Haiti.

Medal holders and Gulf War veterans who originally enlisted after September 7, 1980, or entered on active duty on or after October 14, 1982, without having previously completed 24 months of continuous active duty, must have served continuously for 24 months or the full period called or ordered to active duty.

Effective on October 1, 1980, military retirees at or above the rank of major or equivalent, are not entitled to preference unless they qualify as disabled veterans.

Ten-point preference is given to:

  • those honorably separated veterans who 1) qualify as disabled veterans because they have served on active duty in the Armed Forces at any time and have a present service-connected disability or are receiving compensation, disability retirement benefits, or pension from the military or the Department of Veterans Affairs; or 2) are Purple Heart recipients;
  • the spouse of a veteran unable to work because of a service-connected disability;
  • the unmarried widow of certain deceased veterans; and
  • the mother of a veteran who died in service or who is permanently and totally disabled.

Applicants claiming 10-point preference must complete form SF-15, Application for 10-Point Veteran Preference AND submit the required proof indicated on the form. Veterans who are still in the service may may be granted 5 points tentative preference on the basis of information contained in their applications, but they must produce a DD Form 214 prior to appointment to document entitlement to preference.

Note: Reservists who are retired from the Reserves but are not receiving retired pay are not considered "retired military" for purposes of Veterans' preference.

For more information on Veterans Preference, please visit http://www.opm.gov/employ/veterans/html/vetsinfo.asp.


Benefits:

The Federal government offers a number of exceptional benefits to its employees.

This link provides an overview of the benefits currently offered to Federal employees. http://www.usajobs.opm.gov/ei61.asp


Other Information:

1. If you are an eligible Interagency Career Transition Assistance Program (ICTAP) applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85 or above on the rating criteria for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.

2. If you are a current career or career-conditional Federal employee or former Federal employee who has reinstatement eligibility, you must submit a copy of your latest SF-50 "Notification of Personnel Action" and/or a copy of the SF-50 that reflects career or career-conditional tenure, or you will not be considered under the merit promotion process. Also, you should submit your most recent performance appraisal.

3. If you are a veteran with preference eligibility and you are claiming 5-points veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility. If you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form.

4. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.

5. You can apply for a non-competitive appointment if you meet the basic eligibility requirements and you are eligible for special appointment such as those authorized for the severally disabled; certain Vietnam era and disabled veterans; returned volunteers from the Peace Corps or Vista, etc. Please indicate the type of special appointment you are seeking, if any, on your application and follow all other instructions for applying shown in this announcement and submit appropriate documentation.

6. All qualification requirements must be met by the closing date of this announcement. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review in our office, in other Federal agency personnel offices, and on OPM's web site at http://www.opm.gov/qualifications .
How To Apply:

To apply for this position, you must provide a complete Application Package, which includes both of the following parts:

  1. Your responses to the Assessment Questionnaire, and
  2. Your résumé and any other documents specified in the Required Documents section of this job announcement.

Use Application Manager for convenience and quickest processing. Track your progress to a Complete Application Package using the My Application Packages checklist and status displays in Application Manager. Your Application Package status must be Complete by Monday, November 16, 2009.

Option A:  Application Manager

To begin, choose one of these options:

  • If your résumé is going to come from the USAJOBS Resume Builder, you begin the process by clicking the Apply Online button near the bottom of this page. Your résumé will be attached only to the Application Package you complete and Submit immediately after you click the Apply Online button for this job announcement, not to any Application Packages you may already have created.
  • If your résumé is going to be one you prepared outside of USAJOBS Résumé Builder, click this link to begin the process:  Online Questionnaire.

To return to Application Manager at any time, use whichever one of the links   you used to begin as described above, or simply go to http://applicationmanager.gov/.

 Option B:   Paper Qualifications Questionnaire

If it is not possible for you to use Application Manager, you can write your answers on paper form, OPM Form 1203-FX.   Follow these steps:

  1. You can print a copy of this job announcement so that you can read the questions offline. Follow all instructions carefully when completing the Form 1203-FX. Errors or omissions may affect your rating.
  2. Obtain and print a copy of the OPM Form 1203-FX, which you will use to provide your answers. You can obtain the form at this URL http://www.opm.gov/Forms/pdf_fill/OPM1203fx.pdf or by calling USAJOBS by Phone at (703) 724-1850; after the introduction, press 1, and listen for instructions.
  3. You may submit the Form 1203-FX, resume, and any supporting documents either by fax, by mail or in person.

By Fax: If you are faxing a Form 1203-FX, do not use a separate cover sheet. Simply make sure that all six (6) pages of the Form 1203-FX are on top of any other documents you are faxing. The fax number is 1-478-757-3144. Feed all documents into your fax machine top first so that we receive them right-aside up.

 

Note: If you are only submitting supporting documents, see the Submitting Documents Instruction in Step 2, after Required Documents.

  • By mail or in person:
    Philadelphia Services Branch
    PH-LSA-279962-MP/COMP
    US Office of Personnel Management
    600 Arch Street
    Philadelphia, PA 19106
    USA

Instructions for completing the paper Assessment Questionnaire: 

If you are applying to this announcement by completing the OPM 1203-FX form instead of using the on-line Applications Manager method, you will need to print the vacancy announcement and refer to it as you answer the questions. You may omit any optional information; however, you must provide responses to all required questions. Be sure to double check your application before submission.  You are encouraged to complete the Assessment Questionnaire and submit your documentation using the Application Manager method since it is the most efficient way to process your application . The method that we highly recommend is outlined under "OPTION A."   If you are unable to submit your responses online, please use the following step-by-step assessment questionnaire instructions as a guide to filling out the required questionnaire on the OPM Form 1203-FX:

Social Security Number

Enter your Social Security Number.  Providing your Social Security Number is voluntary, however, we can not process your application without it.


Vacancy Identification Number

Enter PH279962


1. Title of Job

Enter Lead Consumer Safety Officer (Retail Food Specialist)


2. Biographic Data
3. E-Mail Address
4. Work Information
If you are applying by the OPM Form 1203-FX, leave this section blank.
5. Employment Availability
6. Citizenship
Are you a citizen of the United States?
7. Background Information
If you are applying by the OPM Form 1203-FX, leave this section blank.
8. Other Information
If you are applying by the OPM Form 1203-FX, leave this section blank.
9. Languages
If you are applying by the OPM Form 1203-FX, leave this section blank.
10. Lowest Grade

Enter the lowest grade level (14-14) you will accept.


14
11. Miscellaneous Information
If you are applying by the OPM Form 1203-FX, leave this section blank.
12. Special Knowledge
If you are applying by the OPM Form 1203-FX, leave this section blank.
13. Test Location
If you are applying by the OPM Form 1203-FX, leave this section blank.
14. Veteran Preference Claim
15. Dates of Active Duty - Military Service
16. Availability Date

You may omit the availability date if you can begin work immediately.  Otherwise, you must provide the date you will be available for employment.  Please use this format:  (mm/dd/yyyy)


17. Service Computation Date
If you are applying by the OPM Form 1203-FX, leave this section blank.
18. Other Date Information
If you are applying by the OPM Form 1203-FX, leave this section blank.
19. Job Preference

If you are applying under Merit Promotion procedures, please select one of the following:


001 I am a current Federal employee serving under a career or career-conditional appointment in the competitive service or I am a former Federal employee with reinstatement eligibility.
002 I am a preference veteran or I have been separated from the armed forces under honorable conditions after 3 years or more of continuous service AND I am not a current or former Federal employee.
003 I am eligible for a non-competitive appointment based on eligibility under the Veterans Readjustment Authority.
004 I am eligible for a non-competitive appointment based on a current disability.
005 I am a Former Peace Corps Appointee or I am eligible for another type of non-competitive appointment.
006 I do not meet any of the above.
20. Occupational Specialties

Select/enter at least one occupational specialty code. The specialty code(s) for this position are 001, 002, 003.  Please note that you must select at least one specialty code but may select all three codes if desired.  Each code is defined below:

001 - All U.S. Citizens

002 - Competitive merit promotion.  This includes current Federal employees who serve under a competitive career or career-conditional appointment in the competitive service, reinstatement eligibles (former Federal employees who served under a career appointment in the competitive service), and VEOA eligibles (veterans with preference and veterans who have been honorably discharged and substantially completed at least 3 years of continuous active duty service).

003 - Noncompetitive merit promotion.  This includes applicants who are eligible for special or noncompetitive appointment authorities such as 30% or more compensably disabled veterans, Veterans' Recruitment Appointment (VRA), and persons with disabilities.  This also includes applicants who previously held, or currently hold, this position and grade as announced for this PH279962.


001 Competitive - All US Citizens
002 Competitive Merit Promotion
003 Noncompetitive Merit Promotion
21. Geographic Availability

The geographic location code will be selected for you if there is only one, otherwise, select/enter at least one geographic location in which you are interested and will accept employment.  The location code for this position is:


1213 Rockville, MD
22. Transition Assistance Plan
23. Job Related Experience
If you are applying by the OPM Form 1203-FX, leave this section blank.
24. Personal Background Information
If you are applying by the OPM Form 1203-FX, leave this section blank.
25. Occupational/Assessment Questions:

Basic Qualifications

1. Please select the response below which best reflects how you meet the Basic Qualification Requirements for this position.

A. I have successfully completed a four year course of study leading to a Bachelor's or higher degree that included at least 30 semester hours in one or a combination of the following: biological sciences, chemistry, pharmacy, physical sciences, food technology, nutrition, medical science, engineering, epidemiology, veterinary medical science, or related scientific fields that provided knowledge directly related to consumer safety officer work. The 30 semester hours can include up to 8 semester hours in statistics, or course work that included the principles, theory, or practical application of computers or computer programming.
B. I have successfully completed courses consisting of at least 30 semester hours in the fields of study described in A above, plus appropriate experience or additional education that involved analysis, writing, critical thinking, research, etc.
C. I do not possess the education and/or experience described above.

Additional Qualifications

2. Please select the response below which best reflects your experience as it meets the Additional Qualification Requirements for a Consumer Safety Officer
(Lead), GS-0696-14.

A. I have one year of specialized experience, equivalent to the GS-13 level in the Federal service, advising, coordinating, investigating, inspecting, and consulting on retail food protection, milk safety, and molluscan shellfish programs; researching and applying qualitative and/or quantitative methods to identify, assess, analyze, and improve effectiveness, efficiency, and work products; communicating work plans, goals, objectives, work products and services; identifying, distributing, and balancing workload and tasks among employees in accordance with established workflow, skill levels, and/or occupational specialization; monitoring and reporting on the status and progress of work.
B. I do not possess the experience described above.

Selective Placement Factor - Senior Supervisory or Program Manager experience in Retail/Foodservice and/or Manufactured Foods Regulatory programs.

3. Do you have experience as a Senior Supervisor or Program Manager in Retail/ Foodservice and/or Manufactured Foods Regulatory program?

A. Yes
B. No

If you have selected response -A- for question number (3) please briefly describe (in the text box provided) an example(s) of your Senior Supervisor or Program Manager experience in Retail/Foodservice and/or Manufactured Foods Regulatory programs. Include the following; title of the position, the date(s) of example, name and contact number of supervisor during this period.

Knowledge of team building skills and techniques such as group facilitation, coordination, coaching, problem solving, interpersonal communication, etc.

For each task in the following group, choose the statement from the list below that best describes your experience and/or training. Darken the oval corresponding to that statement in Section 25 of the Qualifications and
Availability Form C. Please select only one letter for each item.

A- I have not had education, training or experience in performing this task.
B- I have had education or training in performing the task, but have not yet performed it on the job.
C- I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
D- I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
E- I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.

4. Coach the team in the selection and application of appropriate problem solving methods and techniques, provide advice on work methods, practices and procedures, and assist the team and/or individual member in identifying the parameters of a viable solution.

5. Provide or arrange for specific administrative or technical training necessary for accomplishment of individual or team tasks.

6. Serve as coach, facilitator and/or negotiator in coordinating team initiatives and in consensus building activities among team members.

7. Work with field and program steering committees to develop an annual workplan for the implementation of retail food protection, milk safety, and molluscan shellfish program obligations, monitor program accomplishments, coordinate national work assignments and other national program priorities.

8. Represent and make presentations at national meetings, seminars, and other relevant activities relating to retail food, milk safety, and shellfish protection program.

9. Ensure that the agency's strategic plan, mission, vision, and values are communicated to the team and integrated into team's strategies, goals, objectives, work plans, and work products and services.

10. Conduct or coordinate activities to implement new programs and policies, provide expert guidance and technical assistance to specialists, and review state legislative and operational practices and proposals on Retail Food Protection, milk safety, and molluscan shellfish.

11. Resolve informal complaints of employees and refer others such as formal grievances and appeals to the supervisor or appropriate management official.

Knowledge of Retail Food Protection, Milk Safety, Molluscan Shellfish programs, policies, procedures, and application in order to provide expert leadership, technical assistance, guidance and support to cooperative program officials.

12. Provide broad comprehensive advice, coordination, investigational, inspectional, and technical assistance and consultation to internal stakeholders and states concerning retail food and other cooperative program areas.

13. Evaluate effects on technological develops on national and regional food retail programs and recommend appropriate policy or procedural changes.

14. Serve as technical authority providing expert advice to high-level officials within the agency, in other Federal agencies, state and local government organizations, private laboratories, and industry on the field activities on food, drug, and cosmetic programs and policies.

15. Provide input on short and long-range plans, policies, and workplans promulgated at the headquarters' level for Retail Food Protection, milk safety, and molluscan shellfish.

16. Serve as the principal liaison/advisor on Retail Food Protection program steering committees and develop, facilitate, and maintain steering committee charters, recommendations, and funding.

17. Work with directors to plan and coordinate special projects, field investigations, emergency response and other activities including interaction with districts, laboratories, emergency response coordinators and other program work activities related to public health.

Ability to lead teams and groups on assigned programs and projects.

18. Lead the team in identifying, distributing, and balancing workload and tasks among employees in accordance with established workflow, skill level and/or occupational specialization.

19. Lead the team in making adjustments to accomplish the workload in accordance with established priorities to ensure timely accomplishment of assigned team tasks; and ensuring that each employee has an integral role in developing the final team product.

20. Maintain program administrative reference materials, project files and relevant background documents and make available policies, procedures, and written instructions from the supervisor.

21. Represent the team in dealings with supervisor or manager for the purpose of obtaining resources (e.g., computer hardware and software, use of overtime or compensatory time) and securing needed information or decisions from the supervisor on major work problems and issues that arise.

22. Represent the team consensus and convey the team's findings and recommendations in meetings and dealings with other team leaders, program officials, the public and other customers on issued related to or that have an impact on the team's objectives, work products and/or tasks.

23. Research and apply a wide range of qualitative and/or quantitative methods to identify, assess, analyze and improve team effectiveness, efficiency and work products.

24. Lead the team in assessing its strengths and weaknesses and provide leadership to the team in exploring alternative and determining what improvements can be made (e.g., in work methods, processes and procedures).

25. Intercede with the supervisor on behalf of the team to inform the supervisor of performance management issues/problems and to recommend/request related actions such as assignments, reassignments, promotions, tour of duty changes, peer reviews, and performance appraisals.

Skill in oral and written communications.

26. Prepare reports and maintain records of work accomplishments and
administrative information and coordinate the preparation, presentation and
communication of work-related information to the supervisor.

27. Communicate team consensus and recommendations to the supervisor on actions affecting team and individual awards, rewards and recognition.

28. Report to the supervisor periodically on team and individual work accomplishments, problems, progress in mastering tasks and work processes, and individual and team training needs.

29. Communicate agency regulations, research policies and procedures to stakeholder and manufacturers requesting guidance and assistance.

30. Serve as an expert witness in court proceedings.

31. Prepare briefings and presentations on technical subject matter for managers and supervisors at agency or major organizational levels.


Required Documents:

The following documents are required and must be received by the closing date of this announcement:

  • Assessment Questionnaire for PH279962
  • Resume
  • Veterans Preference Documentation, if applicable (For preference or applying for consideration under a special veteran appointing authority)
  • SF-50, Notification of Personnel Action (If applying as a status candidate with current or former Federal service)
  • Transcripts if the position has a Basic Educational Requirement

Step 2

Submitting Documents

If you upload your documents using Application Manager, DO NOT FAX the same documents. To verify uploaded documents have been processed, please wait one hour to ensure they have cleared the virus scan. You can verify that your uploaded documents are attached to your application by checking the Details tab of your Application Manager account https://applicationmanager.gov/ for this vacancy announcement. Your documents will display under the Details tab in the Document area.

Faxed documents will take 2-3 business days to process. Before faxing your document(s), take care to ensure the document is legible and all information is complete and signed, if necessary. Fax only documents which are clear and legible. Original documents with light or faded print and/or dark or patterned background will NOT be legible upon receipt. Illegible faxed documents cannot be used for qualification or verification purposes.

To fax documents, you MUST use the special cover page. Print the pre-populated cover page on the upload documents screen of Application Manager. Or, you may click this link http://staffing.opm.gov/pdf/usascover.pdf  to print a copy of the cover page. When faxing documents, follow the procedures outlined below.

  • Include the 8-character Vacancy Identification Number PH279962
  • Provide your Social Security Number and full name in the spaces provided or we will not be able to associate your document(s) with the rest of your application.
  • You may submit multiple documents for the same vacancy announcement using one cover page.
  • Fax your documents with the cover page to 1-478-757-3144.

Faxed documents submitted with missing information will not be processed. The following will prevent your documents from being processed:

  • Not using the special cover page mentioned above.
  • Missing, incomplete, or invalid Vacancy Identification Number.
  • Missing or incomplete Social Security Number or name.

Note: If you have documents in your Application Manager account from a previous vacancy announcement, they can be opened, copied and saved, then reused as an upload file for this vacancy. Uploading your documents will speed the processing of your application for this announcement.

Your resume, curriculum vitae, the Optional Application for Federal Employment (OF-612), or any other written format you choose to describe your job-related qualifications can be submitted electronically using the document upload process, fax, mail or by hand-deliver. Please be sure to include all of the following information in your resume:

Job Information:
-Vacancy Identification Number, title, series and grade for which you are applying.
Personal Information:
-Full name, mailing address (with zip code) and day/evening telephone numbers (with area code), and personal e-mail account.
-Country of Citizenship.
-If ever employed by the Federal Government, please show the highest Federal civilian grade held, job series, and dates of employment in grade.
Education:
-High School name, city, state and zip code, date of diploma or GED.-Colleges and/or Universities attended, city, state and zip code.
-Major field(s) of study.
-Type and year of degree(s) received. If no degree received, show total credit hours received in semester or quarter hours.
Work Experience for each paid or non-paid position held related to the job for which you are applying (do not provide copies of job descriptions):
-Job title.
-Duties and accomplishments.
-Number of hours worked per week.
-Employer's name and address.-Supervisor's name and phone number.
-Starting and ending dates of employment (month/day/year)
-Salary.
-Indicate if your current supervisor may be contacted.
Other Qualifications:
-Job-related training courses (title and year).
-Job-related skills (e.g., other languages, computer software/hardware, tools, machinery, typing speed, etc.)
-Job-related certificates and licenses.-Job-related honors, awards, and special accomplishments. (e.g., publications, memberships in professional or honor societies, leadership activities, public speaking, performance awards, etc.)

Do not submit position descriptions, manuscripts, certificates, pictures, personal endorsements or copies of other unsolicited material or documents. SEND ONLY THE REQUESTED MATERIAL.

Note: If your resume or application does not provide all the information requested above and in the job vacancy announcement, you may lose consideration for a job.


Contact Information:
Philadelphia Services Branch
Phone: (215)861-3074
Email: philadelphia@opm.gov
Or write:
Philadelphia Services Branch
US Office of Personnel Management
600 Arch Street
Philadelphia, PA 19106
USA
What To Expect Next:

Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful.  Based upon your score, you may be referred to the hiring official.  If your name is referred to the hiring official, you may be contacted directly by that office for a possible interview.

You will receive notice via email or by mail, if no email address was provided by you during the application process, once this process is completed (generally 4-6 weeks).


EEO Policy Statement:   http://www.usajobs.gov/eeo
Reasonable Accommodation Policy Statement:   http://www.usajobs.gov/raps
Veterans Information:   http://www.usajobs.gov/vi
Legal and Regulatory Guidance:   http://www.usajobs.gov/lrg
USAJOBS Control Number: 1663691

Control Number: 83071145

 

Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.

 

 

 

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