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Quality Manager - Food Safety – Waterbury, VT Job
- Administration Primary Location
- USA-Vermont-Waterbury Business Organization
- Green Mountain Coffee
Roasters, Inc. Schedule
- Full-time Description
The Quality Manager –
Food Safety will manage the compliance with standards in policy, process, and
specifications for assurance of all food safety regulatory standards
(including FDA, USDA, State and Local), as well as the food safety
requirements of specific customer relationships. This role is responsible for
the parts of our Quality Management System that ensures continuous
improvement to satisfy Food Safety requirements utilizing GFSI guidelines,
and supports our leadership in the specialty beverage industry. SUPERVISORY
RESPONSIBILITIES:
Shall manage the Food Safety resources (Multi-Site SQF Practitioner and
Internal Auditor). Collaborate
with the manufacturing sites and provide leadership for the development,
implementation, verification and validation and continual improvement of our
Food Safety systems, HACCP Programs and Food Defense Plans utilizing the
guidelines of GFSI and SQF Certification and the FDA. Act
as the subject-matter resource for the relationship with the FDA and other
regulatory entities. Collaborate
with colleagues in Quality Systems, and Materials & Suppliers Quality
functions to continually improve our capacity and capability to ensure
product meets specifications, process control yields, scrap reduction and
commercialization efficiency without compromising food safety. With
the sites’ SQF Practitioners, develop and manage the necessary knowledge,
proficiency and best-practice adherence to standards to support SQF
compliance. Host 2nd party and 3rd party food safety audits, in collaboration
with Plant QA staff. Influence
the performance of the Plant Quality Assurance teams toward adherence to Food
Safety standards, compliance with requirements, and support continual
improvement. Provide
auditor resources to the Multi-Site Internal Quality Audit Teams as well as
conduct food safety audits of manufacturing sites. Report to Management on
status and progress of Plant compliance to standards. Take
a lead role in the Stock Recovery and Recall processes, including
Traceability and any Food Registry events. Functionally
collaborate with the Quality Systems specialists assigned to the product
category teams to ensure strong bilateral communication and consideration of
food safety standards in portfolio management and innovation. Champion
the education and training of personnel on Food Safety Management System
practices and standards. Support
the Customer Complaint system by providing subject matter expertise to issue
resolution for claims of a food safety nature. Properly hire,
train, motivate and evaluate staff. Ensure highest levels of performance are
met. Provides leadership to the Food Safety Teams and partnership
cross-functionally. Effectively
communicate across the organization with all executive levels and operational
management to ensure the quality organization is meeting the goals and
objectives of the SCBU. Qualifications
BA, BS in a relevant
discipline Minimum of 7 years
of a progression of quality management responsibilities and leadership in a
complex multi-site food manufacturing environment. Demonstrated strong
abilities in the areas of: Corporate Social Responsibility, Quality
Management Systems and applications (ISO 9001, Lean, Six Sigma, GFSI, etc.),
food regulatory and microbiology. Demonstrated
Project Management experience as Project Leader and cross-functional team
participant. Demonstrated skill to
persuade/influence directly and indirectly-both internally and externally to
the function. Advanced analytical
and problem solving training & skills High
interpersonal and stakeholder engagement skills. Advanced
facilitation and communication skills. Experience
with PeopleSoft or similar ERP systems Ability
to uphold Safety standards, participate in
Continuous Process Improvement on the job, and follow our Manufacturing best
practices. Ability
to get along with others, be punctual, and follow instructions. Ability
to follow GMCR policies and procedures as well as our Operating principles. Responsible
for coordination, evaluation, and continuous improvement of the
department/team and creating a positive climate where people want to do their
best. Carries
out supervisory responsibilities in accordance with the organization's
Principles, policies and applicable laws. Accountable
for communication, interviewing and hiring, training employees; planning, assigning
and directing work, leveraging team and individual strengths, managing
performance; rewarding and disciplining employees; addressing complaints and
solving problems to ensure high performance results. PHYSICAL
REQUIREMENTS/WORKING CONDITIONS: Predominately
sedentary light office position with high frequency of keyboarding/computer
work required (67% - 100% of the workday). Travel
requirements 25-30% |
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