Quality Assurance Technician - Starbucks Coffee Co - Seattle, WA


Job Summary and Mission

This job contributes to Starbucks success by ensuring product quality information is provided to all necessary parties, samples are maintained and raw materials have complete traceability to the finished product. Models and acts in accordance with Starbucks guiding principles.

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

  • Evaluates and documents quality of finished goods and raw materials. Reports quality conditions as needed.
  • Evaluates condition of the manufacturing facility and warehouse space to ensure compliance to regulatory and HACCP requirements. Audits programs in support of quality objectives.
  • Maintains a clean and organized working environment. Follows safety regulations. Participates in process improvement activities. Meets performance schedules.
  • Maintains product quality through adherence to Good Manufacturing Practices (GMP) and Hazard Assessment and Critical Control Points (HACCP) guidelines, product specifications and quality procedures by monitoring and documenting compliance to quality parameters.
  • Maintains regular and consistent attendance and punctuality.
  • Participates in the maintenance and development of plant quality programs in support of HACCP. Provides training and education of quality-based programs to manufacturing partners.

Summary of Experience

  • Operation of manual and automated analytical equipment (1 year)
  • Regulated food manufacturing environment with familiarity of Good Manufacturing Practices (GMP) standards (1 year)
  • Scientific method and report writing (1 year)
  • Gathering, recording and reporting on operational and quality metrics, through manual or automated systems

Required Knowledge, Skills and Abilities

  • Analytical skills
  • Attention to detail
  • Ability to read, write and understand polices, guidelines, specifications and safety standards
  • Ability to work independently and make decisions with minimal supervision
  • Mechanical/Technical Aptitude to troubleshoot minor equipment failures and make minor adjustments
  • Ability to perform basic math functions
  • Familiarity with American Institute of Baking (AIB), Good Manufacturing Practices (GMP), and Hazard Analysis and Critical Control Points (HACCP) standards
  • Basic skills in Microsoft Windows and internet applications
  • Ability to work in accordance with quality, safety, and sanitation standards, policies and guidelines

Physical Requirements


Proficiency Ratings Legend

 O = Occasional (up to 25% of time)

 F = Frequent (26%-74% of time)

 C = Constant (75% or more of time)


- Bending/Twisting: Continual, intermittent flexing or rotation of the wrist(s) and spine. (O)

- Carrying: Moving an object, usually by holding it in hands or arms, or on shoulders. (O)

- Climbing: Ascending or descending ladders, stairs, ramps, poles, and the like, using feet and legs, and hands and arms. (O - KRP; climbing stairs between levels)

- Computer: Usage or other special equipment operated. (C)

- Handling: Seizing, holding, grasping, turning, or otherwise performing precision work with hand or hands. (C)

- Hearing: Receiving detailed information through oral communication. (F)

- Lifting: Raising or lowering an object from one level to another using hands, arms and shoulders, back and legs. (O - up to 40 lbs)

- Pushing/Pulling: Exerting force upon an object so that the object moves away from or toward the force. (O)

- Reaching: Extending hand(s) and arm(s) in any direction. (F)

- Sitting: Remaining in the normal seated position. (F)

- Standing/Walking: Remaining on one's feet in an upright position at a workstation or moving about a work area. (F)

- Stooping: Bending body downward and forward by bending spine at the wais (O)

- Talking: Expressing or exchanging ideas by means of the spoken word. (F)

- Tasting/Smelling: Distinguishing, with a degree of accuracy, differences or similarities in intensity or quality of flavors and/or odors. (O)

- Vision: Clarity of vision at near and/or far distances. (C)


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