Quality
Assurance Technician - Starbucks Coffee Co - Seattle, WA
Job Summary and Mission
This job contributes to Starbucks success by ensuring product quality
information is provided to all necessary parties, samples are maintained and
raw materials have complete traceability to the finished product. Models and
acts in accordance with Starbucks guiding principles.
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to
the following:
- Evaluates and documents quality
of finished goods and raw materials. Reports quality conditions as
needed.
- Evaluates condition of the
manufacturing facility and warehouse space to ensure compliance to
regulatory and HACCP requirements. Audits programs in support of quality
objectives.
- Maintains a clean and organized
working environment. Follows safety regulations. Participates in process
improvement activities. Meets performance schedules.
- Maintains product quality
through adherence to Good Manufacturing Practices (GMP) and Hazard
Assessment and Critical Control Points (HACCP) guidelines, product
specifications and quality procedures by monitoring and documenting
compliance to quality parameters.
- Maintains regular and
consistent attendance and punctuality.
- Participates in the maintenance
and development of plant quality programs in support of HACCP. Provides
training and education of quality-based programs to manufacturing
partners.
Summary of
Experience
- Operation of manual and
automated analytical equipment (1 year)
- Regulated food manufacturing
environment with familiarity of Good Manufacturing Practices (GMP)
standards (1 year)
- Scientific method and report
writing (1 year)
- Gathering, recording and
reporting on operational and quality metrics, through manual or
automated systems
Required Knowledge, Skills and
Abilities
- Analytical skills
- Attention to detail
- Ability to read, write and
understand polices, guidelines, specifications and safety standards
- Ability to work independently
and make decisions with minimal supervision
- Mechanical/Technical Aptitude
to troubleshoot minor equipment failures and make minor adjustments
- Ability to perform basic math
functions
- Familiarity with American
Institute of Baking (AIB), Good Manufacturing Practices (GMP), and
Hazard Analysis and Critical Control Points (HACCP) standards
- Basic skills in Microsoft
Windows and internet applications
- Ability to work in accordance
with quality, safety, and sanitation standards, policies and guidelines
Physical Requirements
Proficiency
Ratings Legend
O = Occasional (up to 25% of time)
F = Frequent (26%-74% of time)
C = Constant (75% or more of time)
Requirement
-
Bending/Twisting: Continual, intermittent flexing or rotation of the wrist(s)
and spine. (O)
- Carrying:
Moving an object, usually by holding it in hands or arms, or on shoulders.
(O)
- Climbing:
Ascending or descending ladders, stairs, ramps, poles, and the like, using
feet and legs, and hands and arms. (O - KRP; climbing stairs between levels)
- Computer:
Usage or other special equipment operated. (C)
- Handling:
Seizing, holding, grasping, turning, or otherwise performing precision work
with hand or hands. (C)
- Hearing:
Receiving detailed information through oral communication. (F)
- Lifting:
Raising or lowering an object from one level to another using hands, arms and
shoulders, back and legs. (O - up to 40 lbs)
-
Pushing/Pulling: Exerting force upon an object so that the object moves away
from or toward the force. (O)
- Reaching:
Extending hand(s) and arm(s) in any direction. (F)
- Sitting:
Remaining in the normal seated position. (F)
-
Standing/Walking: Remaining on one's feet in an upright position at a
workstation or moving about a work area. (F)
- Stooping:
Bending body downward and forward by bending spine at the wais (O)
- Talking:
Expressing or exchanging ideas by means of the spoken word. (F)
-
Tasting/Smelling: Distinguishing, with a degree of accuracy, differences or
similarities in intensity or quality of flavors and/or odors. (O)
- Vision:
Clarity of vision at near and/or far distances. (C)
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