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Creates, enforces and manages product specifications and
programs. Responsibilities include corporate product and microbiological
sampling and monitoring programs.
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Works cross-functionally to manage vendor and distribution
center management programs.
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Contributes to external auditing program with vendors and
distribution centers and store units.
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Contributes to screening of all Jamba
potential and existing vendors through the existing vendor management
program.
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Enforces and supports all corporate quality assurance
programs/best practices for the store units.
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Authors and implements best practices procedures around
product launches and marketing campaigns.
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Manages Customer Service, Consumer Complaint and Jamba Store Incident Quality & Food Safety
Programs. Responsible for technical support with quality, public health
and food safety issues.
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Assist with the training of store team members on food
safety protocols and procedures.
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Team with operations to draft and issue effective store
communication pertaining to food safety and quality.
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Develop food handling SOPs to ensure food safety and
product quality.
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