Creates, enforces and manages product specifications and
programs. Responsibilities include corporate product and microbiological
sampling and monitoring programs.
Works cross-functionally to manage vendor and distribution
center management programs.
Contributes to external auditing program with vendors and
distribution centers and store units.
Contributes to screening of all Jamba
potential and existing vendors through the existing vendor management
Enforces and supports all corporate quality assurance
programs/best practices for the store units.
Authors and implements best practices procedures around
product launches and marketing campaigns.
Manages Customer Service, Consumer Complaint and Jamba Store Incident Quality & Food Safety
Programs. Responsible for technical support with quality, public health
and food safety issues.
Assist with the training of store team members on food
safety protocols and procedures.
Team with operations to draft and issue effective store
communication pertaining to food safety and quality.
Develop food handling SOPs to ensure food safety and