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1) Oversee the quality and safety of raw materials and
finished products
2) Develop, implement and coordinate quality assurance, food safety and
sanitation programs at the plant level
3) Prevent or eliminate defects in products
4) Meet/exceed the requirements of customers and regulatory agencies
5) Interact with customers, both internally and externally, on a
continual basis
6) Establish, enhance and reinforce Quality Management System and support
initiatives that are in place to ensure quality and food safety
7) Assist with the Quality Training Program for employees in the areas of
customer expectations and quality systems Manage all documentation
related to food safety and audit protocol
8) Oversee budgeting and spending activities in all QA-related accounts
9) Manage all associated activities involving customer complaints
including problem identification and product isolation
10) Deliver feedback to appropriate team members and managers on all
complaints affecting plant performance and customer satisfaction
11) Administer the local quality hold program including timely
disposition of held product
12) Comply with company and customer specifications
13) Ensure laboratory efficiency and accuracy
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