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Quality & Food Safety Technologist-CLI00072 - Oklahoma


Purpose of this Role

This position is responsible for developing and implementing innovative solutions to site based quality systems to ensure operational conformance to consumer and customer expectations.

As a site based R&D resource, this position requires working closely with supply, maintenance, engineering, logistics, central and global quality, food safety & distribution systems specialists and regulatory affairs to identify opportunities to improve product quality, systems and safety.

This position is also responsible for acquiring and understanding the advancement of global petfood processes and auditing techniques to drive appropriate innovations for the site.

The primary duties and responsibilities of this position include:

As a Quality Services associate who represents the R&D and the business, the jobholder must possess a high degree of initiative, responsibility, work ethic, and flexibility. The associate must be willing to involve himself / herself in any aspect that relates to our company's products or activities, even if such aspect is not directly related to other parts of this job description.

Principle Accountabilities

Facilitate and document site based hold management systems (FGS/Marc or SPEDE/PRMS), requirements and procedures including product disposition and destruction in accordance with Mars Quality and Food Safety Standards

Facilitate/lead plant microbiology testing program including data analysis, trending, reporting and recommendations.

Facilitate and document Risk Assessment process for all new commodities in accordance with Mars regulatory requirements.

Food Safety Representative for Site HACCP Team.

Facilitate site based audit program for quality systems compliance, pest control, product traceability and food safety in accordance with Mars Inc. Quality and Foods Safety Standards and FDA regulations

Facilitate site based quality systems to assess compliance to published product and process specifications

Maintain site Statistical Process Control systems including deviation reporting and recommendations Design, develop and implement site based programs to trend, report and address consumer feedback information

Maintain current recipe database system and verify new recipe accuracy prior to implementation. Approves and communicates appropriate CRC's (controlled recipe Changes)

Design, develop and provide quality systems training and education programs for site based Associates as needed

Mission Critical Competencies

Conflict Management

Science and Technology

Integrity & Trust


Self Development

Problem Solving Skills

Building relationships


Key Functional Skills/Knowledge


Knowledge of the Windows working environment including Word, Excel, and PowerPoint


Strong background in math and computers; working knowledge of descriptive statistics

Basic understanding of site accounting and financial systems

Proven application of engineering principles, laboratory methodologies, food science, statistics, and quality tools.


Strong oral, listening, and written communication skills in order to communicate with all levels of the organization

Strong project management and planning skills with proven ability to manage numerous projects simultaneously.

Strong interpersonal communication and leadership skills, and the ability to effectively negotiate, influence, and persuade.

Excellent analytical and troubleshooting skills.

Excellent interpersonal skills, with the ability to influence, motivate, and lead a team.

Building and sustaining relationships to ensure a strong team environment.

Strong decision making skills and prioritization skills.

Ability to work independently without supervision as well as within a team setting.

Attention to detail required when working with scientific data and analysis.

Able to travel up to 10%.

Ability to work different schedules as needed for testing and projects.

Ability to work in a pet food factory environment with noise, raw meats, automated machinery etc.

Physical requirements: Sufficient mobility, strength, flexibility, hearing, and sight to access all job relevant areas of warehouse in a high forklift traffic environment and perform routine activities as necessary to deliver required results. Some pushing/pulling, bending/stooping, and lifting (up to 50 lbs.) necessary.


Food Science, engineering, biological sciences, chemistry, or equivalent BS degree preferred.


Preferred 1 year experience in a Quality, Food Safety, Regulatory Services, or Engineering area preferred.

Working knowledge of petfood processing and packaging

Ability and aptitude to work in an R&D, Manufacturing, and/or Distribution environment

Understanding of Good Manufacturing Practices (GMP's), Good Laboratory Practices (GLP's), Hazard Analysis Critical Control Point Systems (HACCP), ISO, Regulatory Guidelines, Sensory, and/or Microbiology


Quality Assurance

Primary Location



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