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Associate Director Consumer Science Gum & Candy-1205192 - Whippany, NJ


ROLE DEFINITION: Global Category Leader Consumer Science


At Kraft, we work together to make everyday delicious. You will contribute to this by being responsible for directing all Consumer Science efforts for the Global Category of Gum & Candy. The job holder will be responsible for multiple programs that deliver against broadly defined category or functional objectives. The job holder must demonstrate strong leadership and management skills. The job holder will be expected to build in-depth product and commercial knowledge in order to enhance the value they bring to the business.

2.Key Responsibilities

  • Lead consumer science programs ensuring delivery to required standards, timescales and contributing to decision making. This role will include a strong element of change management.
  • Ensure a positive Consumer Science team environment.
  • Partner with regional and global RD&Q / Marketing leaders as required driving consumer science discipline further into the organization.
  • Identifies and initiates new research programs.
  • Develop yearly budgets and estimate and assign human and financial resources against yearly operating and long range plans.
  • Conduct strategic business updates with RD&Q and Marketing leaders to ensure growth targets are being realized.
  • Develop and Approve recommendations for Consumer Science program and process improvements including strategic growth opportunities.
  • Maintain open and honest communication with direct and in-direct reports and provide timely feedback and coaching.
  • Engage in two-way communication between yourself and Global Head of Consumer Science.
  • To coach, mentor and develop managers and scientists, as appropriate.
  • Ensures meaningful colleague development plans are created and implemented.
  • Champion Health & Safety and quality strategies applicable for the organization.

The role will be based at our research facility in Whippany NJ. Some travel is required and this may be global.

You will be required to be flexible in terms of your hours and duties.


In order to succeed in this role, it is expected that you will have:

  • Educated to at least bachelors level in food science/technology and or a related discipline (e.g. psychology, statistics, consumer science).
  • Minimum of 17+ years experience (10+ years of management) in consumer science with emphasis in food or confectionary preferred.
  • Relevant training/work experience in sensory/consumer research as a core element of the role, including the application of statistical analysis.
  • Proven track record of experience in the application of sensory and consumer research in a FMCG client-side commercial environment.
  • Proven experience in line-management and the ability to lead, coach and mentor others.
  • Proven experience of partnering with client/stakeholders as individuals and teams, as a strong element of this role will be the ability to build and maintain relationships.
  • Ability to present a clear position and purpose and can take a firm position on controversial topics.
  • Seeks insights from key internal/external stakeholders and partners.
  • Ability to utilize effective negotiation skills to resolve conflict and gain alignment.
  • Build consensus and effectively impacts outcomes.
  • Must have excellent communication skills (verbal and written), good organisational development skills.


: Quality

Primary Location

: NA-US-NJ-Whippany

Apply Now


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